BANK OF CHARLES TOWN RATINGS

  • Bank Name:Bank of Charles Town
  • Locations:9 Branches in 3 states
3.7 / 5
  • Rating 3.67/
Bank of Charles Town has an overall customer satisfaction rating of 3.7 out of 5 stars based on 9 votes and 1 reviews & complaints for 9 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about Bank of Charles Town using the form below.

BANK OF CHARLES TOWN REVIEWS & COMPLAINTS

David Basque
David Basque · 13 January 2024
★★★★★ Branch review: Hedgesville Branch

I am 60, and this is the best bank ive ever had, hands down, my issue is i am loyal to a fault so i stayed with my previous bank far too long, when they finally upset me to the point where i closed my accounts on the spot and went across the street (literally) and opened my 3 accounts at BC&T i immediately had a sense this was going to be for the better but wasn't sure if it was because i was new business, after a couple years they not only reaffirmed my initial feeling was spot on, they have surpassed my expectations CONTINUOUSLY, so the problem i eluded to was i did not make the switch much much sooner.


I am 60, and this is the best bank I've ever had, hands down. My issue is, I am loyal to a fault, so I stayed with my previous bank far too long. When they finally upset me to the point where I closed my accounts on the spot and went across the street (literally) and opened my 3 accounts at BC&T, I immediately had a sense this was going to be for the better but wasn't sure if it was because I was new business. After a couple of years, they not only reaffirmed my initial feeling was spot on, they have surpassed my expectations CONTINUOUSLY. So, the problem I alluded to was I did not make the switch much much sooner.

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MOST POPULAR BRANCHES
111 East Washington Street, Charles Town, WV 25414
9738 Tuscarora Pike, Martinsburg, WV 25403
446 Madison Trade Plaza Se, Leesburg, VA 20175
1101 Frederick Street, Hagerstown, MD 21740
1366 Washington Street, Harpers Ferry, WV 25425
NEW BRANCHES

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