BANK OF THE JAMES RATINGS

  • Bank Name:Bank of the James
  • Locations:17 Branches in Virginia
3.0 / 5
  • Rating 3.00/
Bank of the James has an overall customer satisfaction rating of 3.0 out of 5 stars based on 12 votes and 1 reviews & complaints for 17 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about Bank of the James using the form below.

BANK OF THE JAMES REVIEWS & COMPLAINTS

Lisa Carroll
Lisa Carroll · 11 May 2023
Branch review: Forest Branch

This bank is convenient for me, BUT... the few times I have been there.. the lines are short in drive thru.. but wow.. the wait time is tremendous.. the one time I finally backed out of drive-thru and went inside.. 1 customer at counter, 3 workers behind counter, 2 folks at desks.. NO ONE acknowledged me standing and standing and standing there... it was absolutely terrible. I finally left w/out making my transaction. NO customer service whats so ever. I have heard others complain of the lack of smiles and the slowness of this bank also. While I was in Appomattox, I did my business.. always friendly, courteous and efficient. Hoping these comments snaps them up over there!

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MOST POPULAR BRANCHES
828 Main Street, Lynchburg, VA 24504
17000 Forest Road, Forest, VA 24551
4698 S. Amherst Highway, Madison Heights, VA 24572
1110 Main Street, Altavista, VA 24517
1405 Old Dominion Blvd, Bedford, VA 24523
NEW BRANCHES

No new branches were opened in the last 12 months...

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