FIRST FINANCIAL BANK RATINGS

  • Bank Name:First Financial Bank
  • Locations:82 Branches in 4 states
3.2 / 5
  • Rating 3.18/
First Financial Bank has an overall customer satisfaction rating of 3.2 out of 5 stars based on 33 votes and 7 reviews & complaints for 82 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about First Financial Bank using the form below.

FIRST FINANCIAL BANK REVIEWS & COMPLAINTS

T Brad
T Brad · 18 April 2023
Branch review: Charleston Branch

Predatory NSF fees are one of the reasons I am closing my account at this institution. They said and I quote "its a standard fee and even if you are negative 1 cent, you get charged a $38.00 fee." This is contrary to regulatory guidelines and injures lower income people the most. Their ESG rating is a joke and this is in no way an equitable practice.

Penny Cornelius
Penny Cornelius · 8 January 2023
★★★★ Branch review: Dugger Branch

First financial BankOur Community Dugger Branch Bank an investment new bank building on a super busy state rd. 54 we need our bank to remain open i workin nearby linton where businesses used this bank loved it till it closed early on Fri. And closed on saturdays they we forced to move back to Linton, please reevaluate this bad decision and keep our wonderful bank open.

Can you even imagine having to go to another town to do your banking and there sets a new bank closed you loved banking at. Please keep Dugger Bank OPEN

Carol Clampitt
Carol Clampitt · 9 August 2022
★★★★★ Branch review: Main Office Branch

A shout out for Julie Cain who took care of my car loan needs. She was very helpful and informative a very nice lady whom was a pleasure to do business with. Thank you for hiring people like that.

Lowell Collingwood
Lowell Collingwood · 8 August 2022
Bank review

Five years ago I moved to the area and had an after tax ira rolled into the bank. At that time I added $2000.00 after tax dollars to the account. After the five year term I took my money out before it rolled for another term. They gave me paperwork claiming that my account was pre tax instead and reported it as income even though I have paid income tax on all but the interest. Don't trust them to set things up right..

Donnie Wilkes
Donnie Wilkes · 5 July 2022
★★★★ Branch review: Madison Street Branch

I would like to personally think y'all on how ya help me management my Finance and you even sent me a birthday card that was so sweet every problem that I have a head Debrandt subject or the 800 number and I think y'all and y'all are my bank.

Roger Braasch
Roger Braasch · 24 May 2021
Branch review: Mattoon Branch

I suspect that the work atmosphere may not be good for the part time employees. I try to make their experience happier and relieve stress. Why is it that men have not worked there for many years? Please solve this. Thank you.

AshandAnt Feigel
AshandAnt Feigel · 17 December 2017
★★★ Branch review: Danville Branch

Trying to find some information on a fundraiser account that was withdrawn 5 years ago, and the thief did not have the right. Danville Mayor Scott Eisenhauer was supposed to investigate this, as I filed a formal complaint, and I want to know what has become of it, as it was for us and several people, but it was opened in my bosses name, and one day he just took off with all of the money. It was for the victims of the Oaklawn Inn annex fire, it was closed at the end of July, 2012, by Dan, my boss, at the Danville Bar and Grill who lost nothing in the fire as he did not live there, we were homeless, and he just took the funds and disappeared with the money. I am trying to get to the bottom of this, as I just seen him in town 2 days ago, He is a criminal and I want this solved, as he took from homeless, yet has gotten housing at Cannon house here. Please let us know how we can get the amount that was stolen and the date the account was closed, message me and I will gladly provide more information, thank you. I am not trying to be a jerk, but nothing was ever done about this horrible act, and I am already talking to the news about this. I will get the bank involved in this if I have to. Please message with the info, I know this is not your issue, but the money was for us, who lost everything, and a thief should not have been able to get away with this, as it was broadcast on tv and in the newspaper for us, this makes it a public issue and everyone who was involved shares some resposibility. Thank you for your time and I hope to hear from you soon.

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