HEARTLAND BANK AND TRUST COMPANY RATINGS

  • Bank Name:Heartland Bank and Trust Company
  • Locations:63 Branches in 2 states
2.9 / 5
  • Rating 2.94/
Heartland Bank and Trust Company has an overall customer satisfaction rating of 2.9 out of 5 stars based on 18 votes and 1 reviews & complaints for 63 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about Heartland Bank and Trust Company using the form below.

HEARTLAND BANK AND TRUST COMPANY REVIEWS & COMPLAINTS

HopeElizabeth Connor
HopeElizabeth Connor · 29 October 2017
★★ Branch review: Princeton North Branch

Was unsatisfied with the way I had been talked to the last few times I had been served by a specific teller, Wanda #### At the North Princeton branch. She was rude, short, and condescending. I understand that she has a job to do and there are certain things she can do and not do and certain protocol she must follow. However, when she is causing a customer who has been with the same bank since she was 16 years old to contemplate moving all accounts elsewhere, I feel as though this should not be happening. She always is rude and snide and makes me dread coming in to the bank when I have banking needs to fulfil. Very unsatisfied with the service I was provided.

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MOST POPULAR BRANCHES
925 Shooting Park Road, Peru, IL 61354
301 South Side Square, Clinton, IL 61727
220 East Van Buren Street, Clinton, IL 61727
700 West Jefferson Street, Shorewood, IL 60404
485 Lake Street, Antioch, IL 60002
NEW BRANCHES

No new branches were opened in the last 12 months...

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