INDEPENDENT BANK RATINGS

  • Bank Name:Independent Bank
  • Locations:91 Branches in 2 states
3.8 / 5
  • Rating 3.76/
Independent Bank has an overall customer satisfaction rating of 3.8 out of 5 stars based on 38 votes and 5 reviews & complaints for 91 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about Independent Bank using the form below.

INDEPENDENT BANK REVIEWS & COMPLAINTS

Tom & Cathy Wyatt
Tom & Cathy Wyatt · 1 September 2022
★★★★★ Branch review: Eaton Branch

Independent Financial Bank in Eaton Colorado is an amazing customer friendly institution. The tellers are very polite and knowledgeable. Questions are quickly answered and explained. Bo Langdon runs a very customer service focused team. Everyone on his team is ready and willing to help a customer with their needs. If they can't provide what a customer wants it is calmly explained until the customer understands completely. Their expertise and professionalism is at the top level.They are a 5 star team across the board. Thank you Bo and your team for taking care of me and my families banking needs!

Beverly Contreras
Beverly Contreras · 27 June 2022
★★★★★ Branch review: Round Rock Branch

We have been doing business with this bank for many years and are very happy with the service!

Ronny Vigil
Ronny Vigil · 19 December 2020
★★★★★ Branch review: Eaton Branch

My experience has been wonderful

Barbara Casada Skidmore
Barbara Casada Skidmore · 25 January 2020
Branch review: Lake Dallas Branch

Can not get into my account now. Page keeps saying 404.not found nginx/1.16.1
have contacted Denton Office and they find nothing wrong.

Elgene Muscat
Elgene Muscat · 15 March 2018
★★★★★ Branch review: Kingwood Branch

This bank is amazing. I am greeted by name everytime I walk in. When I call a real live human answers the phone. Following the flood our personal bank was slow to assist us in moving money around from different accounts while we waited for flood insurance money to come in. Changing banks after 30+ years while relocating after the flood has been a true pain. So many accounts were on automatic online payment. New house, new accounts, cancelling old accounts. Thru all this Independent Bank has supported me and have been so patient and helpful in making the banking transition.

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