INTRUST BANK DERBY
- Branch Name:Derby
- Service Type:Full Service Office
- State & County:Kansas - Sedgwick
- City or Town:Derby
- Zip Code:67037
- Phone Number:316-383-1767316-383-1767
OFFICE DETAILS
Intrust Bank Derby branch is one of the 39 offices of the bank and has been serving the financial needs of their customers in Derby, Sedgwick county, Kansas for over 23 years. Derby office is located at 1501 North Rock Road, Derby. You can also contact the bank by calling the branch phone number at 316-383-1767
Intrust Bank Derby branch operates as a full service brick and mortar office. For lobby hours, drive-up hours and online banking services please visit the official website of the bank at www.intrustbank.com. You can edit branch details by clicking here if you believe the information is incomplete, incorrect, out of date or misleading.
BRANCH HOURS
- ■ Monday:9:00am - 6:00pm
- ■ Tuesday:9:00am - 6:00pm
- ■ Wednesday:9:00am - 6:00pm
- ■ Thursday:9:00am - 6:00pm
- ■ Friday:9:00am - 6:00pm
- ■ Saturday:9:00am - 12:00pm
- ■ Sunday:Closed
Intrust Bank Derby is open Monday to Saturday and closed on Sundays. The branch opens at 9:00am in the morning. Working hours for Derby branch are listed on the table. Note that this data is based on regular opening and closing hours of Intrust Bank and may also be subject to changes. Please contact Derby branch prior to your visit to confirm their hours of operation and availability.
BANK INFORMATION
- Bank Name:Intrust Bank
- Bank Type:National Bank
- FDIC Insurance:Certificate #4799
- Routing Number:N/A
- Online Banking:intrustbank.com
- Branch Count:39 Offices in 3 states
BRANCH REVIEWS
I went in to discuss a loan. I spoke to the branch Mgr. Kimberly and she gave me a card for Kimberly Simon to contact when I would want to fill out paperwork I sent this loan person an email Monday the 12th and an automated reply was she would be back into the office the 12th. NO reply. So I sent another email the 13th, No reply. I would not bother with this branch loan person. I went elsewhere.
The customer service is friendly at the counter, but the banker at the Derby branch was terrible. I went in with a Power of Attorney to change my Mother's account from being in her name into the name or her trust. They told me the banker was out to lunch, and to come back in an hour and a half. I did. I waited about 15 minutes for my turn, then worked with the banker for 45-50 minutes until closing time. At 5, she told me this would take another 20 minutes and that I'd have to come back tomorrow to work with a different banker to finish up. I explained the urgency of our situation and that I'd been there earlier, and she again said she couldn't finish the process. My mother died the next morning. I wish this melodrama was not real. This happened 23 days ago. Now, they've frozen my Mom's account, (I assume due to the me notifying the credit agencies of her passing, but not sure how they found out as we didn't report it to them due to fear of them freezing it), so that her autopayment of things like her eclectic bill are being rejected. Did not care to finish the process that would have allowed us to keep her account functioning past her death, but surely enjoyed a nice lunch.
Submit your comment, review or complaint about Derby branch.