• Bank Name:M&T Bank
  • Bank Class:Federal Reserve Member Bank
  • Member FDIC:Certificate #588
  • Locations:783 Branches in 10 states
2.0 / 5
  • Rating 2.00/

M&T Bank has an overall customer satisfaction rating of 2.0 out of 5 stars based on 4 votes and 1 reviews & complaints for 783 branches.


M&T Bank is classified as a commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB). M&T Bank is a FDIC-insured bank with certificate number of 588.

M&T Bank currently operates with 783 branches located in 10 states. The bank has most branches in New York, Maryland, Pennsylvania, New Jersey and Delaware. As of today, M&T Bank is the 14th largest bank in US by branch count. M&T Bank is the 3rd largest bank in New York with 267 branches; 2nd in Maryland with 168 branches, 6th in Pennsylvania with 165 branches, 9th in New Jersey with 98 branches and 2nd in Delaware with 38 branches.

Below you can read unbiased reviews, complaints and comments for bank branches or M&T Bank in general. 1 bank customers submitted a review with ratings. Users also submitted 3 votes for the bank without a full review.


Lisa Lisa · 15 September 2016
Branch review: Oak Ridge Branch

Lacking in customer service. I was intending to ask a question to the branch manager/assistant vice president. I did not get the help I needed I requested HR deparment number and she answered with a sarcastic question--if I was looking for a job. Come on! I was being cordial and this lady wanted to argue?

The teller was very rude as well, when I tried to ask her a question she interrupted me as if I was not there. As I tried to get her attention it was obvious these employees were not really there to work but to attack with words. Whatever happened to this place? I hope M&T finds good employees; we decided that we will be opening an account at a new bank that opened shop in town. I hope thess employees, whatever they are going through, may find happiness. Our reflection of our work comes from the heart of love.

If I didn't live far away I would apply to become the manager at this place!

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