PNC BANK ARLINGTON HEIGHTS SOUTH

If I were you, I wouldn't service this bank!!! Rascism is an ugly thing!!!! I say that because there is no other reason we were denied getting a checked cashed at this bank!!! My husband had a refund from kay jeweler ( pnc is Kays bank) hubby went to cash the check and they denied him wouldn't tell him why. They simply said we are unable to let you know why we can not cash your check. Tanya stated "call kays"!! He calls KAYS and asks them why PNC couldn't cash their check the supervisor stated they never heard that before ??? My husband was just ready to drive off ( him being more calmer than me ) and deposit in our account and call it a day. but... I wanted to know the reason behind him being denied !!!! What a sad look in my husband's eyes said I think they may be racist why would they deny cashing my check and not letting me know why?? They never offered to call kays to verify they just simply looked at the check and said sorry we can't cash it. So of course my blood is boiling I go into the bank and demand to see a supervisor the supervisor is the one that told my husband she can not cash his check I demanded to see someone higher Tanya took the check and brought it to a manager in a room worh a customer and was talking privately about the check with a customer in the office with them. She finally came out and said normally they have to call kays to verify which is totally fine we actually had kays on the phone and pnc still gave us trouble, they asked my husband if he worked out here or were we shopping in the area? Even the supervisor for KAYS said on the phone that was a very odd of them asking us all those questions and not wanting to cash our check ... it was OUR CHECK!!! of course after I became very upset they cashed the check and we went about our day. Thank you to Jacob very respectful and treated us with respect. Unfortunately we didn't feel that from TANYA( Extreamly rude) and the head boss. I will ever in my life step foot in a pnc bank!!!!! After trying to calm my husband down he turned to me and said wow this was the first time Experiencing racism first hand!!!!!! PNC you should be ashamed of yourself!!! My husband can in to cash a check through your bank with his name a legit check he was denied was it because of the skin color he had? He is a very respectful super sweet man and he was denied getting a check cashed at your bank I need answers...