• Bank Name:TrustCo Bank
  • Bank Class:Savings & Loan Association
  • Member FDIC:Certificate #31945
  • Locations:146 Branches in 5 states
3.0 / 5
  • Rating 3.00/

TrustCo Bank has an overall customer satisfaction rating of 3.0 out of 5 stars based on 2 votes and 1 reviews & complaints for 146 branches.


TrustCo Bank is classified as a savings associations, state or federal charter, supervised by the Office of Thrift Supervision (OTS). TrustCo Bank is a FDIC-insured bank with certificate number of 31945.

TrustCo Bank currently operates with 146 branches located in 5 states. The bank has most branches in New York, Florida, Massachusetts, New Jersey and Vermont. As of today, TrustCo Bank is the 58th largest bank in US by branch count. TrustCo Bank is the 15th largest bank in New York with 88 branches; 16th in Florida with 51 branches, 97th in Massachusetts with 4 branches, 100th in New Jersey with 2 branches and 20th in Vermont with 1 branches.

Below you can read unbiased reviews, complaints and comments for bank branches or TrustCo Bank in general. 1 bank customers submitted a review with ratings. Users also submitted 1 votes for the bank without a full review.


Serina Katelyn · 10 August 2016
Branch review: Halfmoon Branch

Been there a few times and the woman manager have no manner whatsoever. I was at the teller window and the manager yelled across the room to talk to another customer. Very unprofessional of her to do that. She wore outfit like she's going to a night club, very very short dress. Don't have any problems with the tellers, both ladies are very nice and friendly. The manager on the other hand are so rude and unprofessional!

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