UNITED BANK RATINGS

  • Bank Name:United Bank
  • Locations:218 Branches in 8 states
3.3 / 5
  • Rating 3.31/
United Bank has an overall customer satisfaction rating of 3.3 out of 5 stars based on 182 votes and 19 reviews & complaints for 218 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about United Bank using the form below.

UNITED BANK REVIEWS & COMPLAINTS

Michael Cafaro
Michael Cafaro · 23 September 2023
★★★★★ Branch review: Litchfield Branch

The branch has helpful employees who are committed to quality customer service.

Monica Good
Monica Good · 13 September 2023
★★★★★ Branch review: Weyers Cave Branch

I love this branch. They are professional, caring and go out of there way to help me with my banking needs.

Jacinda Wilson
Jacinda Wilson · 26 June 2023
★★★★★ Branch review: 3rd Street Branch

Very helpful and smart bunch. They always assist with whatever I need and they do it efficiently. Even when I'm traveling or working with a state outside of their system where they have no locations. Great office.

Dennis Smith
Dennis Smith · 18 May 2023
★★★★★ Branch review: Cane Bay Branch

Met the folks at Cane Bay branch this morning, working to get access to our club's account. Very helpful. Happy to be using this branch....

Tamara Withers-Thompson
Tamara Withers-Thompson · 5 October 2022
★★★★★ Branch review: Garden City Branch

A special thank you to the manager of United Bank for her prompt attention to my request for a new debit card! Requested Monday- came on Wednesday. That is service! Everyone at the GCB office is so mice and very helpful!

Ronald Henderson
Ronald Henderson · 8 July 2022
★★★★★ Branch review: Lumberton Branch

Speedy service, and friendly staff!!!

Ruth Ann Williams
Ruth Ann Williams · 6 July 2022
Branch review: 522 South Branch

This bank sucks. I have been trying to get my money out for awhile now and it seems like they do not want to give it to me well I have a lawyer now. If I do not get my money by the 1st on next week my lawyer will sue you.

Jane Hansen
Jane Hansen · 23 May 2022
★★★★★ Branch review: Woodburn Branch

All the people who work at the United Bank Woodburn branch are the most terrific people you will ever meet. Everyone greets you when you come in and handles all your transactions perfectly and pleasantly. If you ever have a problem, they are there for you. Real customer service. This is a great bank and branch to work with!

Maria Love
Maria Love · 6 May 2022
Bank review

United Bank manager do not listen I told him that I didnt know if you give a company your information they can take out what they want I thought they could only get what I say.. But it dont work like that they can take what they want.. So I wanted to close the account and open a new one... But the bank manager began looking at my account which was none of his business... Telling me what I suppose to use my account for...SAD

Beverly Garner
Beverly Garner · 5 May 2022
★★★★★ Branch review: Military Cutoff Road Branch

I love banking with United Bank... The employees are super nice and always have a smile.

David Mann
David Mann · 21 March 2022
Bank review

Does anyone else have difficulties dealing with this bank IRA department?

K.C. Alden
K.C. Alden · 16 March 2022
★★★★ Branch review: Weirton Main Branch

I'm not a customer, but my brother is.. I've brought my brother through the drive-thru two or three times and the tellers were very nice, professional and courteous. Thank you.

Jeanette Brady
Jeanette Brady · 2 September 2021
★★★★★ Branch review: Warren Avenue Branch

I use the drive thru.. Everyone that has helped me have been nothing but nice, polite and helpful.

Ángela Libreros
Ángela Libreros · 24 August 2021
★★★★★ Branch review: Winterville Branch

We have 3 business accounts and the service offered by this branch is special, starting with Steven Reel and his work group. Thank you for the attention you give us.

Michael Kittrell
Michael Kittrell · 29 June 2021
★★★★★ Branch review: Conway Branch

Nice to bank with

Teddy Ryan
Teddy Ryan · 14 April 2021
★★★★★ Branch review: Elizabeth City Branch

Telephonic contact for an appointment was profesionally handled for information and I look foward to opening an account for my wire transfers of social security and my personal banking.

Harold La Rock
Harold La Rock · 1 September 2020
Branch review: Elizabethtown Branch

It's been a real "pain in the neck" They need to simplify the access to the accounts.

Robert Starr
Robert Starr · 13 September 2019
★★★ Branch review: Walmart Superstore Branch

Wish someone would answer the phone when you call.

Charles Davis
Charles Davis · 1 February 2019
Branch review: Parkersburg Main Branch

Stay away from United Bank....they prey on the weak and will milk you for every dime they can squeeze out. Just not ethical people.

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MOST POPULAR BRANCHES
500 Virginia Street East, Charleston, WV 25301
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NEW BRANCHES
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