WESBANCO BANK RATINGS

  • Bank Name:WesBanco Bank
  • Locations:190 Branches in 6 states
3.6 / 5
  • Rating 3.56/
WesBanco Bank has an overall customer satisfaction rating of 3.6 out of 5 stars based on 61 votes and 6 reviews & complaints for 190 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about WesBanco Bank using the form below.

WESBANCO BANK REVIEWS & COMPLAINTS

Janet Hurley
Janet Hurley · 2 March 2023
★★★★★ Branch review: Troy Hill Branch

For tax reasons, I needed to find a cancelled check from my grandfather's closed checking account, and they were very willing to help. The first person on the phone was able and willing to help me, and she quickly found the needed document. She was so pleasant, and I am very impressed. Excellent customer service!!

Azriel Israel
Azriel Israel · 17 May 2022
★★★★★ Branch review: Strip District Branch

Easy bank to work with and they make everything plain and simple to understand.

Diana Parrott
Diana Parrott · 26 August 2021
Branch review: Head Office Branch

We were referred to a lender at this office to secure a home loan. At first, the lender was informative and helpful. That is until we asked for a cost comparison outlining all fees and informed her that we were shopping around for the best option possible and trying to make an informed decision on a very important purchase. You'd think that would be reasonable, but no. She became very defensive and accused us of trying to pit agents against each other while saying that her time is extremely valuable (clearly much more important than our time). She had the gaul to tell us "never in my twenty years of lending has anyone ever done this and asked for so much information". Well, Debbie, never have I experienced such a paramount lack of professionalism and customer service. Needless to say, we chose another lender that had competitive rates and didn't consider us a waste of time. My recommendation? Don't waste YOUR time or money with this bank.

Larry Harris
Larry Harris · 5 January 2019
★★★★ Branch review: Rock Branch

It would be helpful to know the Drive Through hours. It is not liste on the website.

Helga Alzner
Helga Alzner · 27 December 2017
★★★★★ Branch review: Reynoldsburg Branch

This bank is 5 star not the 2 I entered. Great staff fanastic online banking.

Jodi Stebler
Jodi Stebler · 11 August 2017
★★★★★ Branch review: Troy Hill Branch

The Troy hill branch has a very friendly staff and one of the cleanest and well kept on the outside branch's I have been too!

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MOST POPULAR BRANCHES
100 Cabela Drive, Triadelphia, WV 26059
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645 South Dixie Boulevard, Radcliff, KY 40160
1 Bank Plaza, Wheeling, WV 26003
2207 National Road, Wheeling, WV 26003
NEW BRANCHES

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