WELLS FARGO BANK PALMDALE TRADE & COMMERCE

Only giving 1 star so I can write a review! Went today to deposit money and order a new debt card WITH SAME NUMBER. Was helped by a very nice lady name Athena. Best customer service at a Wells Fargo I've ever had. She then attempts to tell Ryan Drow I need to order a new card with same number. He brushes her off and walks away from her. Then starts walking away in all. I ask ok do I follow, he then waves his arm saying "yea come on follow let's go" ok, I'm not a dog! Then tells me sit there. I then say what she was trying to tell you is I need a new debit card with the same number since my chip doesnt work. He says oh yea yea I can do that. I said if I cant keep that number DONT TOUCH MY CARD!!! I then say how I was charged $3 in past for using my disability card to pull money out of the atm and i wish there was a way Wells Fargo could see i have an account. He then tells me well yea we charge you ebt users. I said excuse me? I'm not on ebt it's a disability card as i had surgery and just returned to work. He continues to laugh at me and accusing me of pulling money out an ebt card. I again tried to explain the difference between ebt and disability. He then continues to laugh as I'm being humiliated in front of other customers. Then Nancy Perez walks up who says shes asst manager. Offers NO HELP!! Just watches what Ryan Drow continues to do! I made it very clear do not cancel that card. He continues to laugh at me. Nancy then walks away and Ryan says "I'll be giving you a temp card now" I get my card chucked across the desk from Ryan Drow with again a smirk and laugh. Again Nancy Perez does NOTHING!!! I make it known I have many things automatically coming out of that card within next 2 days and he just canceled that card after I said do not. Nancy offered no assistance. My car ins, cell phone, utilities all are coming out. No way to stop the automatic withdrawals on the accounts. Even after talking to me terribly in front of Nancy Perez she allowed it and did not try and correct Ryan Drow! Horrible customer service!!! Who will cover my declined charges and my auto ins cancellation??? Worst bank of all time!! After all the negative publicity Wells Fargo has had, you'd think they'd change the way they treat people! Shows a true discrimination of a customer from Ryan Drow! And poor leadership from Nancy Perez! Do you allow all your employees to treat customers like this? And if I did have ebt does this mean you are ok with allowing your staff to treat these customers like this?? He can clearly see i have 2 automatic deposits from 2 jobs!!! Your smart mouth, lack of professionalism, insulting comments, clear discrimination and use of your keyboard power has shown what you really think of your customers! Especially if you dont like what they have to say!