DRUMMOND COMMUNITY BANK RATINGS
- Bank Name:Drummond Community Bank
- Locations:18 Branches in Florida
DRUMMOND COMMUNITY BANK REVIEWS & COMPLAINTS
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I had a company take unauthorized money out of my account, I was on top of it immediately and notified the bank. They said the charges were still pending and I had to wait till they posted. The next day they said the payment went through so it was too late. They even argued that I must have authorized this. I remember a day when you disputed a charge and your bank backed you up, because you were there customer. Do not trust these people to protect your money. Good customer service is a thing of the past. It doesn't matter if you catch a thief in the act, they will do nothing.
I applied for an auto loan with Drummond Bank. On 3/16/22, they sent me an email saying that my loan was approved. It's now 2 months later and that loan has never been executed. When I emailed and asked about it, they told me the loan wasn't available anymore. What? It was approved. Why was it never executed? In the application, I provided all the necessary information. Furthermore, now the customer service reps are telling me I need to re-apply but I need to use a different email address. So stupid. I've got multiple accounts at other banks and don't need to have different email addresses to open or access them.
Great bank love the way they treat customers
Good bank for all your banking needs