FIRST NATIONAL BANK AMES RATINGS

Bank Name:First National Bank Ames
Locations:9 Branches in Iowa

3.4 / 5

Rating 3.40/

First National Bank Ames has an overall customer satisfaction rating of 3.4 out of 5 stars based on 5 votes and 1 reviews & complaints for 9 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about First National Bank Ames using the form below.

FIRST NATIONAL BANK AMES REVIEWS & COMPLAINTS

Steve Ketelsen · 12 April 2021

★ Branch review: Ankeny Branch

I agree with the person who said Skye is an excellent customer service representative. I am very disappointed in the service I received from other service representatives. I need a new debit card and it takes over 10 days to get one. I have above average deposits in my checking and savings accounts which wasn't recognized at all. I am a retired banker who held positions of Chief Lending officer and President at a family owned bank, our facilities issued debit cards to customers at the time they opened their accounts which was appreciated very much. I recognized the President in this facility and acknowledged his presence, and his response was that he was too busy to chat and he had several emails to reply to. I wouldn't and won't recommend this facility to anyone.

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