INDUSTRIAL BANK RATINGS

  • Bank Name:Industrial Bank
  • Locations:7 Branches in 4 states
2.2 / 5
  • Rating 2.22/
Industrial Bank has an overall customer satisfaction rating of 2.2 out of 5 stars based on 9 votes and 1 reviews & complaints for 7 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about Industrial Bank using the form below.

INDUSTRIAL BANK REVIEWS & COMPLAINTS

Byron White
Byron White · 27 September 2022
Branch review: Georgia Avenue Branch

No local phone number to call this bank lobby. Calls go to national call center. Not local.

I requested temporary 2-3 checks for my non profit bank account. I was told Industrial Bank only issues temporary checks for new accounts. I was told I had to order checks. I said OK. They said done. I was not told what was the $$ charge. I was not offered a check desgin choice. And given no receipt, Nothing. I got home and wanted to call the Georgia Ave location. But no phone for the local bank on Georgia Ave. No way to just call them., All calls go through a national call center. Bad service.

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MOST POPULAR BRANCHES
54 Halsey Street, Newark, NJ 07102
382 West 125 Street, New York City, NY 10027
1800 Martin Luther King Jr. Ave, Se, Washington, DC 20020
1900 John Hanson Lane, Oxon Hill, MD 20745
4812 Georgia Avenue Nw, Washington, DC 20011
NEW BRANCHES

No new branches were opened in the last 12 months...

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