METABANK HEAD OFFICE

Yall are thieves , yall have stolen from me for the last time yall have changed my name I wanna know how you got that info my personL info how did you know it i want some answers immediately.

I have been with Meta Bank for years. July 26th there was a charge of $471 from an Enterprise rental, I hadnt authorized this charge, I had scheduled car payments set up, Mechanics bank contacted me, I was blown away immediately I called Metabank and pleaded to stop this payment wasn't authorized. I followed the instructions given immediately drove to the Enterprise was advised of error, im about to lose my car even though im two payments behind this was it!!! Two weeks later my vehicle was repoed, Later my insurance replaced the $471 but the lost could have been avoided. Later the Uber charges Ive never ridden an Uber. Next They close my accounts and send 3 small checks, $1..65 , $2.96, $3.60 WHAT THE *#$^&*!!? is this!!!, Later I called asking to be sent statement again a lady with broken english, said she'd have to verify my who i was ok, 1,000 questions, i had three cards the last one this year id forgotten the month,lol and she denied my request, next BBB. I think if many of us would bring this matter to the attention of the BBB. They'd fix these issues and probably lose customers!!!

This Bank acts like a SCAM they make it impossible to talk to anyone in the US I am routed to a representative in the Philippines or somewhere in Asia who are rude and offer no help, the phone system is designed to frustrate so one gives up trying to solve any issue you might have!

I bought $1460 worth of gift cards for Christmas gifts for employees. One of the $200 cards does not work. I have the receipt showing where it was activated however it is not. I've spoke with the call center 4 times. Not only can they not speak proper English they are rude and cocky and constantly apologize for the inconvenience. After waiting on hold by two different supervisors for over 4 hours I was told there is nothing they can do except wait until after Jan 9th to activate the card. So here I am on Jan 10th 2 hours on hold, been hung up on twice and called back just to get out on hold. I can't believe Target would be associated with this type of company. As I'm writing this I'm still on hold. How is it not a criminal charge to take $200 from someone and never activate the card.

This bank is run by crooks. They have no phone numbers to speak to a real person regarding my federal stimulus deposit. Seems like small claims is needed in this case and then a class action suit. I'm a going to have fun here.

My card was stolen and over $10,000 was charged to my account they are now telling me no error was made and I have police reports and suspects as well this is a nightmare and I want my money back that is to be given to me per federal law.

MetaBank is horrible!!! They're supposed to be open until 5 PM Central/6PM Eastern. It's only 4:04 in Sioux Falls, SD. I called and got a "Sorry, we're closed!" message. I do not recommend this bank to anyone!

This bank got prepaid with Aceflare and i had 5 disputes 4 hotel rooms simple Mobile and they was refunding back my money i never got any my money back have several police reports in two states and three people work at the Days INN in Wisconsin went my account bank card and took my money out off the card twice, they closed my account aint call me period all my money is there somebody work there stealing my money now im suing mean this Monday 2021 and filing this Bank with the Better Business Bureau mean it doing this with the police here and the police there will be involved to i had my account since 2018 and this a messed up Bank doing this and put lies on the person but i have witnesses evidence documents to.My money i went to use the new temporary card decline after all my money they stole out my account and i got all 8 customers names i spoke to sending papers dispute never gave me back my money at all.

I have this to say the same customer service lied said his name is Bryan he supervisor and he said to me today that i aint close it that lady you spoke to she was wrong for doing that not telling you take all your money out that day he was Felix the customer service same voice and he said he sorry well there doing Fraudulent somebody workes there i got app on my phone reciepts to i use off my visa card period camera when i go in the stores the registers transaction me using my cards period i wish i never open a prepaid nothing they have my ID info SS info and all now somebody stolen all my money out my account and that man said i have rent bills pay and they did Fraudulent Transactions on me 12/31/2020. I ask to the Fraudulent department they aint let me talk nobody but that person whom lies in there system computer she put on me im a victim and evidence police reports I am contacting some real people about this in that state with the detective here and im seriuos about this Bank MetaBank they stolen my money its seriuos suing mean this

2 days ago, Metabank canceled my account after I have been with them for many years They only said they found suspicious activity. I asked exactly what happened and they said they were not allowed to tell me. So, I had no access to my money and won\'t get what I had in my account for 20 working days. If I did something wrong, why not tell me... Maybe they won\'t tell me is because I did nothing wrong and they made a mistake but won\'t admit it. I am not the only person this has happened to. There are many complaining about this bank. My account was through NetSpend. I am getting in touch with all that should know about them... Horrible business

The Metabank Meta payment systems (866-782-0890) personnel has mishandled the suspension of the Gift Card I purchased. After repeatedly being told my funds would be reimbursed.