OLD PLANK TRAIL COMMUNITY BANK RATINGS

  • Bank Name:Old Plank Trail Community Bank
  • Locations:15 Branches in 2 states
3.9 / 5
  • Rating 3.89/
Old Plank Trail Community Bank has an overall customer satisfaction rating of 3.9 out of 5 stars based on 9 votes and 1 reviews & complaints for 15 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about Old Plank Trail Community Bank using the form below.

OLD PLANK TRAIL COMMUNITY BANK REVIEWS & COMPLAINTS

Linda Modrowski
Linda Modrowski · 28 February 2021
★★ Branch review: Mokena Branch

My husband and I are bank founders having been account holders for 30 years. We have had and currentlhy do have ample cash reserves on deposit to cover any oversight by us. We have never had an issue with an account in those 30 years of business at the bank...
We received a stimiuls payment for our institutionalized son, which was properly endorsed, and intended for deposit only. The bank manager, Jennifer, approved the deposit. After contact with the manager, no bank emplyee or officer contacted either of us explaining that approval had been withdrawn. After several days, my husband contacted the CEO Paul Slade. Mr. Slade controls the assets of a bank with multimillion dollarassets. He claimed that the Patriot Act specifically denies the bank authority to negotiate a stimulus payment for an institutionalized individual when it is properly endorsed and drawn upon the US Treasury. My husband is a 75 year old veteran and was injred seriously during the Vietnam War. If either of us or our son were a terrorist, surely our nation would not pay him a monthly stipend for said injuries.. My husband was a federal employee, a federal loan officer, and superivor of loan and property operations for a large federal agency and said Patriot Act does not prohibit a bank from negotiating a stimulus payment drawn to the order of an institutionalized individual. The language is fairly generic but was created and intended to stop funding to a terrorist. Institutioalized people cannot operate as a terrrorist and parents of this institutionalized individual are well respected member of our community.
Now one would think that the Board of Directors of Old Plank Trail Bank, Mokena,, IL would retain the services of a more knowledgeable CEO. Rather one that serves his own private agenda, whatever that may be. By publishing this comment, we ask Edward J. Wehmer, Ex Officio Didrector, Founder & CEO, Wintrust Financial Corp.and other board members, why the assets of such a large community bank have been placed in the hands of Mr. Slade who has demonsrated a lack of knowledge of the Patriot Act, and contends on the Internet that Mr. Slade serves our communiy's best interest..

Submit your review, comment or complaint about Old Plank Trail Community Bank.

Whether you had an exceptional experience with Old Plank Trail Community Bank or the bank didn't meet your needs, please share your feedback, compliments, or complaints so that the bank can better serve you. Please do not include any sensitive data on this form such as credit card number, SSN, etc. For direct or private messages please use the offical website of Old Plank Trail Community Bank.

avatar
MOST POPULAR BRANCHES
700 Exchange Street, Crete, IL 60417
20012 Wolf Road, Mokena, IL 60448
20 West Steger Road, Steger, IL 60475
1101 Joliet Street, Dyer, IN 46311
7626 W Lincoln Hwy, Frankfort, IL 60423
NEW BRANCHES

No new branches were opened in the last 12 months...

SHARE ON SOCIAL MEDIA