STOCK YARDS BANK & TRUST HIGHLANDS
- Branch Name:Highlands
- Service Type:Full Service Office
- State & County:Kentucky - Jefferson
- City or Town:Louisville
- Zip Code:40205
- Phone Number:502-625-1050502-625-1050
OFFICE DETAILS
Stock Yards Bank & Trust Highlands branch is one of the 74 offices of the bank and has been serving the financial needs of their customers in Louisville, Jefferson county, Kentucky for over 13 years. Highlands office is located at 2292 Bardstown Road, Louisville. You can also contact the bank by calling the branch phone number at 502-625-1050
Stock Yards Bank & Trust Highlands branch operates as a full service brick and mortar office. For lobby hours, drive-up hours and online banking services please visit the official website of the bank at www.syb.com. You can edit branch details by clicking here if you believe the information is incomplete, incorrect, out of date or misleading.
BRANCH HOURS
- ■ Monday:9:30am - 5:00pm
- ■ Tuesday:9:30am - 5:00pm
- ■ Wednesday:9:30am - 5:00pm
- ■ Thursday:9:30am - 5:00pm
- ■ Friday:9:30am - 6:00pm
- ■ Saturday:9:00am - 12:00pm
- ■ Sunday:Closed
Stock Yards Bank & Trust Highlands is open Monday to Saturday and closed on Sundays. The branch opens at 9:30am in the morning. Working hours for Highlands branch are listed on the table. Note that this data is based on regular opening and closing hours of Stock Yards Bank & Trust and may also be subject to changes. Please contact Highlands branch prior to your visit to confirm their hours of operation and availability.
BANK INFORMATION
- Bank Name:Stock Yards Bank & Trust
- Bank Type:Federal Reserve Non-member Bank
- FDIC Insurance:Certificate #258
- Routing Number:083000564
- Online Banking:syb.com
- Branch Count:74 Offices in 3 states
BRANCH REVIEWS
I'm extremely disappointed with this locations' staff and their sense of urgency to assist clients. More recently, I've conducted all transactions through the teller drive through and the last number of times the male tellers (there's been 2 on separate occasions) seems to express an 'annoyance' (no greeting), and continue conversations on their cell phones while I'm waiting (patiently) for my receipts. My last transaction took up to 20 minutes - I was the only car in line, no clients in the lobby area and there were two other tellers carrying on conversation with the gentleman who was trying to complete my transaction.
I had previously called SYB customer service to provide feedback regarding an unpleasant interaction with this specific branch manager also. She was extremely rude to me in front of other clients in the lobby area (very embarrassing for me) while discussing her 'promise' to fulfill removing / crediting my HSA account of service fees incurred. The service fee has been since removed as I relayed this same situation to upper management.
My concern is that with the recent acquisition of Commonwealth and other new clients transitioning to SYB, they will have much similiar experiences which unfortunately, may cause individuals and business clients (small and large) to move to another banking entity.
Thank you for the opportunity to share my complaints.
Submit your comment, review or complaint about Highlands branch.