VILLAGE BANK AND TRUST RATINGS

  • Bank Name:Village Bank and Trust
  • Locations:7 Branches in Illinois
4.0 / 5
  • Rating 4.00/
Village Bank and Trust has an overall customer satisfaction rating of 4.0 out of 5 stars based on 5 votes and 1 reviews & complaints for 7 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about Village Bank and Trust using the form below.

VILLAGE BANK AND TRUST REVIEWS & COMPLAINTS

Mary B Horstman
Mary B Horstman · 23 November 2021
Branch review: Arlington Heights Branch

Today I went into the Midtown location to deposit a check from Com Ed that was written out to my husband. My husband is not included on my bank accounts. My husband endorsed the check and it was my intention to co-sign the check to deposit into my account that I use for automatic bill pay. The teller refused to deposit this check as he was not on the account. I brought in a credit card statement showing both his and my names with the same address to verify that both of us were legit. I mentioned that I have 2 checking accounts and 6 junior savings accounts at Village Bank. (At lease $60,000.00 in funds) She finally agreed to deposit the check if my husband would write "payable to" me, AND refused to allow me to write these 2 words... I understand policies etc., but not once did she mention any policies regarding my request, or ask me if I wanted to speak to her supervisor. She had no concern about losing a customer. Please feel free to contact me regard this issue. Thank you.

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