NODAWAY VALLEY BANK RATINGS

  • Bank Name:Nodaway Valley Bank
  • Bank Class:Federal Reserve Non-member Bank
  • Member FDIC:Certificate #8904
  • Locations:7 Branches in Missouri
1.0 / 5
  • Rating 1.00/

Nodaway Valley Bank has an overall customer satisfaction rating of 1.0 out of 5 stars based on 1 votes and 1 reviews & complaints for 7 branches.

NODAWAY VALLEY BANK INFORMATION

Nodaway Valley Bank is classified as a commercial bank, state charter and Fed nonmember, supervised by the FDIC. Nodaway Valley Bank is a FDIC-insured bank with certificate number of 8904.

Nodaway Valley Bank currently operates with 7 branches located in Missouri. Nodaway Valley Bank is the 64th largest bank in Missouri. The bank does not have any offices outside Missouri.

Below you can read unbiased reviews, complaints and comments for bank branches or Nodaway Valley Bank in general. 1 bank customers submitted a review with ratings. Users also submitted 0 votes for the bank without a full review.

NODAWAY VALLEY BANK REVIEWS & COMPLAINTS

Angela Milbourn-Mckinnon · 29 August 2016
Bank review

My card was put on hold 8-12-2016 due to fraud activities. Due to making a purchase from a company in Florida. However, I have been ordering from this company for years. Never once had my card been held due to fraud for purchasing from this company online. I do not use this account but to pay for my student loans. I have enough money in the account to pay my loans and to use the card for a few little things. I understand there is a lot of fraud that goes on, but the systems should be able to see that i have purchased from this company before.

What really upsets me is that when my card was placed on hold. Nodaway Valley Bank did not contact me. They said they tried, but could not leave a voicemail. Well, i am not sure what number they called because my cell phone is set up to recieve voicemails. I have two little kdis that i need to make sure i can be reached or a least left a voicemail. My probably is so no one got a hold of me even though they tried. I had to contact the bank to determine what is going on with my account. Again, since i do not use this account, the few times it was denied at a few places, i just used my other card. The customer service reprenstative stated well if this was my account i wouldn't have waited two weeks to call in. Well, as you can see from my transactions, I dont use this account.

The protocal should be for fraud activies if you dont get a hold of someone via phone. You connect them in other ways, such as email, sending a letter. You dont let your customer go without being contacted. I am highly disappointed in NVB and will be looking at moving my account.

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