CITIZENS BANK

  • Bank Name:Citizens Bank
  • Bank Class:National Bank
  • Member FDIC:#57957, #57282
  • Routing Number:N/A
  • Locations:975 Branches in 15 states
  • Web Address:citizensbank.com
Headquarters:One Citizens Plaza, Providence, Rhode Island 02903

CITIZENS BANK INFORMATION

Citizens Bank was founded in May 2005 and is based in Providence, Rhode Island. The bank operates as a subsidiary of Citizens Financial Group, Inc.. According to the Federal Deposit Insurance Corporation records and based on the institution's charter type, Citizens Bank is classified as a commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC). Citizens Bank is a FDIC-insured bank with certificate number of 57957. The assigned Fed RSSD ID of Citizens Bank is 3303298.

Citizens Bank currently operates with 975 branches located in 15 states. The bank has most branches in Pennsylvania, Massachusetts, New York, Ohio and Michigan. As of today, Citizens Bank is the 13th largest bank in US by branch count. Citizens Bank is the 2nd largest bank in Pennsylvania with 265 branches; 1st in Massachusetts with 202 branches, 7th in New York with 162 branches, 8th in Ohio with 83 branches and 8th in Michigan with 69 branches.

Bank routing number is a 9 digit code which is necessary to process Fedwire funds transfers, process direct deposits, bill payments, and other such automated transfers. We currently do not have a routing number for Citizens Bank in our database.

The full address of bank headquarters is One Citizens Plaza, Providence, RI 02903. You can visit the official website of the bank at https://www.citizensbank.com for more information and online banking service if available. For a list of all Citizens Bank branches and detailed branch information like hours of operation, phone number and address; please refine your search by selecting a location from the map or list.

CITIZENS BANK BRANCH LOCATIONS

CITIZENS BANK OFFICES IN STATES

HISTORY OF CITIZENS BANK

Below is a list of some important events in banks history, including mergers and acquisitions.

04-07-2022Acquired Investors Bank (28892) in Short Hills, NJ.

01-02-2019Acquired Citizens Bank of Pennsylvania (57282) in Philadelphia, PA.

04-16-2014Changed Institution Name to Citizens Bank, National Association.

09-01-2007Acquired Rbs National Bank (57858) in Bridgeport, CT.

09-01-2007Acquired Citizens Bank of Connecticut (18197) in New London, CT.

View 10 More Events in Banks History …

CITIZENS BANK REVIEWS & COMPLAINTS

Denise Bruckno
Denise Bruckno · 30 December 2022
Branch review: 1835 Market Street Branch

I have been banking at Citizens for as long as I can remember at various locations but this location is by far the worse. Lines are long and it is chronically understaffed. Today I waited one hour to see a customer service representative for a wire t... Read more

Ester Holzendorf
Ester Holzendorf · 26 November 2022
Branch review: Brickell Branch

Someone is mailing checks with your Bank information on them. They are being passed as winnings from Publishers Clearing house. The names on the letter are Richie Jenkins, and Bob Crawford.... Read more

Pam Cummins
Pam Cummins · 4 July 2022
★★★★★ Branch review: Canandaigua Tops Branch

I highly recommend this branch! I'm disabled and mostly homebound, always when I call this branch, which is often, every single employee has been kind and patient. I'm so Glad I chose this branch when I moved here from California. Thank you Citizens ... Read more

View 24 More Comments & Reviews …

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BANK RATING & CUSTOMER REVIEWS
3.3 / 5
  • Rating 3.33/

Bank rating displayed here is the average value for all Citizens Bank branches. A total of 213 customers had cast their vote for 975 branches and in average, Citizens Bank got a score of 3.3 out of 5 stars. The bank has 27 reviews or customer complaints filed.

POPULAR BRANCHES
1702 Avenue U, Brooklyn, NY 11229
1401 I Street, N.W., Washington, DC 20005
131 East 57th Street, New York City, NY 10022
20111 Route 19, Cranberry Township, PA 16066
186 East 86th Street, New York City, NY 10028
14945 23 Mile Road, Shelby Township, MI 48315
One Citizens Plaza, Providence, RI 02903
NEW BRANCHES
1835 Market Street, Philadelphia, PA 19103
1546 Frankford Avenue, Philadelphia, PA 19125
41 State Street, Albany, NY 12207
CLOSED BRANCHES
4930 Edgmont Avenue, Brookhaven, PA 19015
10561 Telegraph Road, Glen Allen, VA 23059
401 Market Ave N, Suite 101, Canton, OH 44702
8575 Tanglewood Square, Chagrin Falls, OH 44023
1299 Columbia Rd., Westlake, OH 44145
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