CITIZENS BANK

  • Bank Name:Citizens Bank
  • Bank Class:National Bank - FED Member
  • Member FDIC:#57957, #57282
  • Routing Number:N/A
  • Locations:1055 Branches in 15 states
  • Web Address:citizensbank.com
Headquarters:One Citizens Plaza, Providence, Rhode Island 02903

CITIZENS BANK INFORMATION

Citizens Bank was founded in May 2005 and is based in Providence, Rhode Island. The bank operates as a subsidiary of Citizens Financial Group, Inc.. According to the Federal Deposit Insurance Corporation records and based on the institution's charter type, Citizens Bank is classified as a commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC). Citizens Bank is a FDIC-insured bank with certificate number of 57957. The assigned Fed RSSD ID of Citizens Bank is 3303298.

Citizens Bank currently operates with 1055 branches located in 15 states. The bank has most branches in Pennsylvania, Massachusetts, New York, New Jersey and Ohio. As of today, Citizens Bank is the 10th largest bank in US by branch count. Citizens Bank is the 2nd largest bank in Pennsylvania with 238 branches; 1st in Massachusetts with 193 branches, 7th in New York with 187 branches, 7th in New Jersey with 112 branches and 7th in Ohio with 81 branches.

Bank routing number is a 9 digit code which is necessary to process Fedwire funds transfers, process direct deposits, bill payments, and other such automated transfers. We currently do not have a routing number for Citizens Bank in our database.

The full address of bank headquarters is One Citizens Plaza, Providence, RI 02903. You can visit the official website of the bank at https://www.citizensbank.com for more information and online banking service if available. For a list of all Citizens Bank branches and detailed branch information like hours of operation, phone number and address; please refine your search by selecting a location from the map or list.

CITIZENS BANK BRANCH LOCATIONS

CITIZENS BANK OFFICES IN STATES

HISTORY OF CITIZENS BANK

Below is a list of some important events in banks history, including mergers and acquisitions.

04-07-2022Acquired Investors Bank (28892) in Short Hills, NJ.

01-02-2019Acquired Citizens Bank of Pennsylvania (57282) in Philadelphia, PA.

04-16-2014Changed Institution Name to Citizens Bank, National Association.

09-01-2007Acquired Rbs National Bank (57858) in Bridgeport, CT.

09-01-2007Acquired Citizens Bank of Connecticut (18197) in New London, CT.

View 10 More Events in Banks History …

CITIZENS BANK REVIEWS & COMPLAINTS

Cory Leger
Cory Leger · 2 April 2024
Branch review: Rotterdam Branch

Absolutely terrible customer service everyone is rude.... Read more

Patricia Gutuskey
Patricia Gutuskey · 29 March 2024
Branch review: Northville Branch

The Citizens Bank branch on 5 Mile Rd near Sheldon in Plymouth, Michigan is horrible. Customer Service is lacking in a major way. Never the same employees there twice, usually only 1 teller, and one desk person and the wait is at least 15 min or more... Read more

Janusz Weremowicz
Janusz Weremowicz · 26 February 2024
Branch review: West Roxbury Branch

Citizens Bank Branch West Robury did 3 mistakes in a few months: !
1) they did not pay from my account for my rental Safe Deposit Box, despite our agreement to do so for several years.
2) they did not want to give me written statement in 1/09... Read more

View 29 More Comments & Reviews …

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BANK RATING & CUSTOMER REVIEWS
3.3 / 5
  • Rating 3.30/

Bank rating displayed here is the average value for all Citizens Bank branches. A total of 266 customers had cast their vote for 1055 branches and in average, Citizens Bank got a score of 3.3 out of 5 stars. The bank has 32 reviews or customer complaints filed.

POPULAR BRANCHES
One Citizens Plaza, Providence, RI 02903
1702 Avenue U, Brooklyn, NY 11229
20111 Route 19, Cranberry Township, PA 16066
1401 I Street, N.W., Washington, DC 20005
131 East 57th Street, New York City, NY 10022
186 East 86th Street, New York City, NY 10028
14945 23 Mile Road, Shelby Township, MI 48315
NEW BRANCHES
859 Walt Whitman Rd, Melville, NY 11747
182 Nassau St, Princeton, NJ 08542
1367 Boylston Street, Suite 4 East, Boston, MA 02215
2300 N Triphammer Rd, Ithaca, NY 14850
3365 Washtenaw Ave, Ann Arbor, MI 48104
CLOSED BRANCHES
176 Myrtle Ave, Brooklyn, NY 11201
62 Beacon Street, Laconia, NH 03246
129 Samoset St Ste 1, Plymouth, MA 02360
125 Church Street, Suite D, Pembroke, MA 02359
194 Amity Road, Woodbridge, CT 06525
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