• Bank Name:Bank of the West
  • Locations:535 Branches in 19 states
3.7 / 5
  • Rating 3.72/

Bank of the West has an overall customer satisfaction rating of 3.7 out of 5 stars based on 29 votes and 6 reviews & complaints for 535 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about Bank of the West using the form below.


Tom Kivett · 7 March 2019
★★★★ Branch review: Brighton Branch

Interacted several times in the last few months with Monique Arrendondo at the Brighton branch, Bank of the West, for acquisition of certificates of deposit. Mrs. Arrendondo is consistently professional, efficient, expeditious and amenable. Always a pleasure to do business at this Branch especially when doing business via Mrs. Arrendondo. Thanks for making the experiences pleasurable.

Cissy Gautier · 12 July 2018
★★★★★ Branch review: Aurora Town Center Branch

This branch location has a very friendly and helpful staff. Thank you Yamilet and Jessie!

Ilana Bradford · 11 July 2018
★★★★★ Branch review: Lake Grove Branch

Always friendly and helpful.

Sharon Schneider · 11 May 2018
★★★ Branch review: Antioch Branch

The ATM machine #2 on Somervile Road in Antioch does not work properly: it kept one of my checks but did not record it.

Jill Cromie Brandenburg · 16 February 2018
★★★★★ Branch review: Meridian Branch

Just moved here and had an account in Calif, decided to check this branch out and deposit some money. All were very friendly and helpful. Will continue to bank here. Easy to get to and everyone was so helpful and welcomed us to Idaho... Thanks so much

Scott N Jennifer Turner · 19 October 2017
★★★★★ Branch review: Lee's Summit South Branch

Ashley Vollmeke is a big asset to this bank. She is always helpful and educated about the best banking solutions for my personal and small business needs. I have always been impressed with the staff at this branch.

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