BMO BANK RATINGS

Wonderful banking experience. Always helpful and quick service.

BMO Bank 925 north high school road, indianapolis indiana 46214. CAUTION! This bank has a client that just committed wire fraud! They hacked into one of my customers email account, and another banks account, and got a wire transfer that was supposed to come to my company. Can't disclose the amount, but it was 6 figures. Shame on you BMO Bank, for allowing crooks to set up accounts with your bank. Shame on you, whoever you are, for stealing from good honest people. Since my banking and email have been compromised, i have had to change all my account numbers, and passwords. Thanks alot! And now, I'm looking at 30 to 60 days before I get paid.

Nice building lots of parking. is a real branch

The worst service ever. All I wanted to do is make payment on my account. Had account number-not good enough. Wanted no information. Just make payment. Had to get a manager on the phone to do so. And he didn't want to take it either. Rude.not helpful at all.

The branch manager at BMO Belvidere will not give us the manager above her or the team that does medallion's on paperwork. They have poor leadership and decision making abilities.

Kimberly is the absolute best. My 1st time at this branch, she came out of her office and I was greeted with a warm smile, a handshake, and a polite introduction. I told her that others could certainly learn from her. TOP notch personalized customer service, I'll certainly be back to this branch again. Thanks Kimberly, Thanks BMO Harris.

Can not talk to anyone at the Carol Stream Illinois branch? Their number after you go through all the selections. If numbers, takes you to someone off shore or out of the States to talk to. Giving them all your information, not happening. Then we set and wonder how all the fraud and identity theft happens.

This is just an avenue to allow it or to get it started. What happened to talking with someone in the branch office about issues???

Karen & Nate are super nice & very helpful & knowledgeable. I would recommend this bank to anyone.

This has been my bank since 1995, over the years our relations with all the employees we have met have been outstanding. Very helpful and personable, yet professional.

I have always liked doing my banking at BMO they are always freindly.

Hello, Just spoke with a gentleman from the bank about questions about what number is the Account and the routing number. After making sure I was Norman Rolfe he had my questions answered in no time. Every time I call the branch with questions or ask for an E-mail to let me know you received my deposit check you all take care of me as if I was your only customer, always polite and so so nice, thank you. Can't wait to get back to Florida, pop in at the bank with some goodies for your lunch room. Wish my bank in Canada were as nice. Thanks Again, Norman Rolfe

No comment here... a complaint... I waited over a half hour in the drive-thru behind a black SUV... Ridiculous!!.. Totally uncalled for to have to wait... Should've dealt with that person inside your bank!! I will NOT go to your branch again... I would rather go out of my way to othe Menomonee Falls branch than to go 5 minutes from my house to your branch. That was uncalled for to have to wait that long!!! Very dissatisfied customer!!!

TV worst service I have ever had from any bank any where

I called long distance and was placed on hold for they said, 20 minutes, ah hour later I called back and found out they were closed! Infuriating! Some one should pick up when they say 20 minutes or 30 or whatever.

Thank you branch manager for your empathetic response and assistance. L.

The staff are friendly and knowledgeable. Susan Pallo has been especially helpful to me many times.

Horrible bank to work with - completely incompetent back office, excessive fees, impossible to reason with. The bank's policy - our way or the highway.

Have not seen a teller in 2 years. Very limited hours. Not user friendly.

I have to give this branch one ⭐️ because the only live teller that can conduct business is Shannon A.

The two staff members who have been there the longest are very attentive and know all of the customers. The new staff is rude and will walk past you with out even blinking an eye. They don't count your cash out to you and don't call about any mistakes they make either. The manager and bankers are not welcoming and only seem to care about selling products regardless of it being beneficial or not to the customer.

Have you fixed the card swipe yet to enter the lobby? I was there early morning Saturday Feb 24 & it was not working. I visited again around 6pm & there was no signage saying it was out of order. Still not working. Another customer tried her card too and it didn't work for her either. So I know it isn't my card. Please let me know.

why doesn't anyone answer the phone - I've tried for 30 min?