CAPITOL FEDERAL SAVINGS BANK RATINGS

• Bank Name:Capitol Federal Savings Bank
• Locations:48 Branches in 2 states

3.5 / 5

• Rating 3.45/

Capitol Federal Savings Bank has an overall customer satisfaction rating of 3.5 out of 5 stars based on 11 votes and 3 reviews & complaints for 48 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about Capitol Federal Savings Bank using the form below.

CAPITOL FEDERAL SAVINGS BANK REVIEWS & COMPLAINTS

Cliff Norris · 7 January 2024

★★★ Branch review: Overland Park Target Branch

This branch is closed and replaced with an ATM

Cliff Norris · 7 January 2024

★★★ Branch review: Shawnee Target Branch

This branch is closed and replaced with an ATM

Ruth St Pierre · 8 April 2019

★ Branch review: Lenexa Branch

They don't answer their phone. Have called multiple times over days and NEVER got to talk to a live person. Doesn't say much for their customer service.

Submit your review, comment or complaint about Capitol Federal Savings Bank.

Whether you had an exceptional experience with Capitol Federal Savings Bank or the bank didn't meet your needs, please share your feedback, compliments, or complaints so that the bank can better serve you. Please do not include any sensitive data on this form such as credit card number, SSN, etc. For direct or private messages please use the offical website of Capitol Federal Savings Bank.