CHASE BANK HOLLYWOOD AND WESTERN

  • Branch Name:Hollywood and Western
  • Service Type:Full Service Brick and Mortar Office
  • State & County:California - Los Angeles
  • City or Town:Los Angeles
  • Zip Code:90027
  • Phone Number:323-461-7146323-461-7146
Office Address:5445 Hollywood Boulevard, Suite D, Los Angeles, CA 90027
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BRANCH LOCATION

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5445 Hollywood Blvd, Los Angeles, CA 90027

OFFICE DETAILS

Chase Bank Hollywood and Western branch is one of the 5233 offices of the bank and has been serving the financial needs of their customers in Los Angeles, Los Angeles county, California for over 5 years. Hollywood and Western office is located at 5445 Hollywood Boulevard, Suite D, Los Angeles. You can also contact the bank by calling the branch phone number at 323-461-7146

Chase Bank Hollywood and Western branch operates as a full service brick and mortar office. For lobby hours, drive-up hours and online banking services please visit the official website of the bank at www.chase.com

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BRANCH HOURS

  • Monday:09:00 - 18:00
  • Tuesday:09:00 - 18:00
  • Wednesday:09:00 - 18:00
  • Thursday:09:00 - 18:00
  • Friday:09:00 - 18:00
  • Saturday:09:00 - 16:00
  • Sunday:Closed

Chase Bank Hollywood and Western is open Monday to Saturday and closed on Sundays. The branch opens at 09:00 in the morning. Working hours for Hollywood and Western branch are listed on the table above. Note that this data is based on regular opening and closing hours of Chase Bank and may also be subject to changes. Please call the branch at 323-461-7146 to verify hours before visiting.

BANK INFORMATION

  • Bank Company:Chase Bank
  • Institution Type:National Bank
  • FDIC Insurance:Certificate #628
  • Routing Number:N/A
  • Online Banking:chase.com
  • Total Branches:5233 Offices in 23 states

COMMENTS & COMPLAINTS

John Miller · 16 September 2016 ·

TRIED to make a deposit at the ready teller while homeless lady who is living in there was screaming on her cell phone. Went to get help. HERLIN said he was busy and would come in a minute. He never came. Finally gave up as the machine started mangling my checks. Went to Herlin who said he was still busy...but wasn't actually doing anything. He looked at my check and he snickered: "Look at the condition of your check." I tried to explain that their machine did it. He waved me off to the new machine in the center of the room. It was really new, installed in March and I had no idea how to use it. I asked him to help me and he said he was busy, and stood by the door doing nothing. He finally came over and screamed at me when I pushed the wrong button. I told him that's why I said I needed your help. I can't see very well, and I don't know this new machine. It was different than any ready teller I had used at Hollywood or East Hollywood branch.

I asked him what was wrong with the machines in the other area. "I don't know." he said like I was bothering him. He called over a lady, "Maybe YOU can help her and stomped off and stood back by the door.

"Can I help you?" "Yeah I'd like to report him." "I'll talk to him." When I asked her what was wrong with the machines, she said, "They're not modernized."

I called the branch when I got home. Herlin answered and pretended he couldn't hear me. I finally said screw you. THEN he could hear me.

I called back and Herlin answered again and demanded I apologize to HIM. Called again. Herlin screamed at me some more at me to apologize or he wouldn't put me through to a manager. Called again. Same thing. Called again. Someone else answered and said the manager was on a conference call. I said I would call corporate. OH NONO I'll help you! What is the problem? I hung up.

Called corporate made a complaint. Told them I would Yelp this. So here it is.

DO NOT GO TO THIS BANK UNLESS YOU HAVE TO OR USE THE MACHINES OUTSIDE USE THE ONE INSIDE IF YOU HAVE TO DEPOSIT CHECKS.

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BRANCH RATING & REVIEWS
1.0 / 5

Chase Bank Hollywood and Western branch has been rated 1.0 out of 5 stars. A total of 1 votes cast and 1 customers reviewed the branch.

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