First Bank Ratings

- Bank Name:First Bank
- Locations:26 Branches in 3 states
First Bank Reviews & Complaints
Submit your review, comment or complaint about First Bank.
Whether you had an exceptional experience with First Bank or the bank didn't meet your needs, please share your feedback, compliments, or complaints so that the bank can better serve you. Please do not include any sensitive data on this form such as credit card number, SSN, etc. For direct or private messages please use the offical website of First Bank.
This is not my nearest branch, but it is worth going an extra couple of miles for more helpful and friendly customer service.
I had been a Malvern Federal Savings Bank customer for years, and was extremely disappointed with the switch to First Bank. Unfortunately, just about every interaction I had with this branch (which is the closest to me), whether by 'phone or in person, was very uncomfortable. Thankfully, there is another branch a couple of miles up the road that has more of a clue about how to treat customers.
Thank you Donna and Christy for helping quickly with with my account today!
My husband recently opened an account with large deposit we attempted to make a transfer and was emailed that a cot code was required and couldn't be provided without paying a fee of $8100. We questioned why the fee couldn't be taken from the deposit since deposit cleared? We looked at the account today and $2000 has been withdrawn without our knowledge. Please advise. Yvonne LaGrone
I love First Bank. GREAT rates very friendly