First Bank Ratings

  • Bank Name:First Bank
  • Locations:26 Branches in 3 states
3.5 / 5
  • Rating 3.50/
First Bank has an overall customer satisfaction rating of 3.5 out of 5 stars based on 24 votes and 5 reviews & complaints for 26 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about First Bank using the form below.

First Bank Reviews & Complaints

Elizabeth McEwen
Elizabeth McEwen · 26 August 2025
★★★★ Branch review: Paoli Branch

This is not my nearest branch, but it is worth going an extra couple of miles for more helpful and friendly customer service.

Elizabeth McEwen
Elizabeth McEwen · 26 August 2025
Branch review: Devon Branch

I had been a Malvern Federal Savings Bank customer for years, and was extremely disappointed with the switch to First Bank. Unfortunately, just about every interaction I had with this branch (which is the closest to me), whether by 'phone or in person, was very uncomfortable. Thankfully, there is another branch a couple of miles up the road that has more of a clue about how to treat customers.

Paula Squitiere
Paula Squitiere · 25 March 2025
★★★★★ Branch review: Lionville Branch

Thank you Donna and Christy for helping quickly with with my account today!

Yvonne LaGrone
Yvonne LaGrone · 3 November 2020
★★ Branch review: Bensalem Branch

My husband recently opened an account with large deposit we attempted to make a transfer and was emailed that a cot code was required and couldn't be provided without paying a fee of $8100. We questioned why the fee couldn't be taken from the deposit since deposit cleared? We looked at the account today and $2000 has been withdrawn without our knowledge. Please advise. Yvonne LaGrone

Sharon Streeter
Sharon Streeter · 27 January 2020
★★★★★ Branch review: Williamstown Branch

I love First Bank. GREAT rates very friendly

Submit your review, comment or complaint about First Bank.

Whether you had an exceptional experience with First Bank or the bank didn't meet your needs, please share your feedback, compliments, or complaints so that the bank can better serve you. Please do not include any sensitive data on this form such as credit card number, SSN, etc. For direct or private messages please use the offical website of First Bank.

avatar
Bank Information
Bank Company:First Bank
Bank Type:FED Non-member Bank
FDIC Insurance:Certificate #58481
Routing Number:031207924
Online Banking:myfirstbank.com
Total Branches:26 Offices
Most Popular Branches
615 Burlington Ave, Delanco, NJ 08075
506 Route 130 N, Cinnaminson, NJ 08077
2465 Kuser Road, Hamilton, NJ 08690
34 East Lancaster Avenue, Paoli, PA 19301
1020 North Blackhorse Pike, Williamstown, NJ 08094
Newly Opened Branches

No new branches were opened in the last 12 months...

Share On Social Media