• Bank Name:First Financial Bank
  • Locations:152 Branches in 4 states
3.6 / 5
  • Rating 3.63/

First Financial Bank has an overall customer satisfaction rating of 3.6 out of 5 stars based on 35 votes and 6 reviews & complaints for 152 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about First Financial Bank using the form below.


Gayla Davis · 23 March 2021
Branch review: White River Branch

Don't bother to open any accounts at the White River branch. First Financial is closing it this year. As far as I know, they will have only ONE branch on the South Side, on Emerson Ave. The main headquarters of First Financial is another bank that has no idea how to provide excellent customer service.

Gayla Davis · 23 March 2021
Branch review: Crown Point Branch

I agree C.S. I have not entered the drive-thru in years. It is like the main bank was trying to make it a pain in the neck for an excuse to close a banking center on the Southwest Side.

Leah Rose-Gabbei · 11 January 2021
★★★★★ Branch review: Franklin Branch

Love this bank everyone is very helpful and goes above and beyond to help.

Cynthia Sue · 4 December 2019
Branch review: Crown Point Branch

Worse location ! Can't get in and out because of Star bucks ! Lipid any parking. Not opened in the evening. I hate that place ! I hate going there !

Michelle Botkin · 23 October 2019
★★★★★ Branch review: Seymour Branch

Love this bank. Friendly, courteous tellers and customer service reps. Love the online banking service, too. Very user friendly.

Steven Lee Smith · 24 October 2018
Branch review: Upper Arlington Branch

Very hard to reach! I am averaging about 48 hours to get a callback from this branch. Online phone number is national call center and the direct phone number that they gave me does not work. If my need had been an emergency, I would be shopping for a different bank.

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24004 Stateline Road, Lawrenceburg, IN 47025
101 East Elm Street, Union City, OH 45390
1130 East Tipton Street, Seymour, IN 47274
2253 State Road 54 East, Linton, IN 47441
450 West Lincoln Highway, Schererville, IN 46375

No new branches were opened in the last 12 months...