• Bank Name:First Tennessee Bank
  • Locations:163 Branches in 8 states
3.4 / 5
  • Rating 3.43/

First Tennessee Bank has an overall customer satisfaction rating of 3.4 out of 5 stars based on 7 votes and 3 reviews & complaints for 163 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about First Tennessee Bank using the form below.


Sherry Lynn Hazelwood · 9 October 2017
Branch review: Merchants Drive Branch

I have tried to call for 20 min, I have tried the Merchants Rd. Branch, Powell Branch and the Westhaven Branch continuously, the call is always answered by an automated system that tells me I am calling after hours at 2:00 pm. I'm not sure who is in charge of choosing the phone system for First Tennessee but I believe they need to reevaluate the system. It's not a user friendly system and is very frustrating to your customers. Mike Hazelwood 865-389-2738

Steven E Nicley · 27 September 2017
★★★★ Branch review: Elm Hill Branch

Rebecca is excellent at this location!

Jerry Peyton · 30 August 2017
Branch review: Hamilton Place Mall Branch

Answering system is second to the tv and radio commercial where the operator's recorder voice says we will put a piece of tape over the blinking light so your call will not be noticed!

How can I contact a human being or an operator if I am on a cell phone without pencil or paper?

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Whether you had an exceptional experience with First Tennessee Bank or the bank didn't meet your needs, please share your feedback, compliments, or complaints so that the bank can better serve you. Please do not include any sensitive data on this form such as credit card number, SSN, etc. For direct or private messages please use the offical website of First Tennessee Bank.

401 South Mt Juliet Road, Suite 133, Mount Juliet, TN 37122
2076 Town Center Boulevard, Knoxville, TN 37922
11685 Parkside Drive, Knoxville, TN 37934
668 Nashville Pike, Gallatin, TN 37066
6891 Summer Avenue, Bartlett, TN 38133
4064 Colony Road, Suite 195b, Charlotte, NC 28211