• Bank Name:German American Bank
  • Locations:50 Branches in 2 states
3.0 / 5
  • Rating 3.00/

German American Bank has an overall customer satisfaction rating of 3.0 out of 5 stars based on 2 votes and 1 reviews & complaints for 50 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about German American Bank using the form below.


Dais-Nique Hall · 2 November 2016
Branch review: 16th Street Branch

Horrible experience. Paige at the Bedford German American Bank location was not helpful in the least. My eight year old would have been more helpful. She had me walk out across the parking lot to the ATM (because they don't have one in the lobby) to get money to pay my sewer bill because my license is from out of state, where we still have property. My husband's job transferred us here. She said, because it is out of state she couldn't take my debit card but I could walk outside to the ATM. Where I was charged a $3.50 fee and walk about 20 yards roundtrip. ARE YOU SERIOUS? I have my license and my debit card but you can't take it!?!?! Do you want a blood sample or DNA swab next time. Crazy! Very disappointed in service and her poor attitude. She took something that should take 5 minutes and turned it into 15 minutes. She had a horrible and difficult attitude and provided very poor service. I would not recommend this bank to my dog.

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