• Bank Name:KeyBank
  • Locations:1209 Branches in 16 states
4.0 / 5
  • Rating 4.00/

KeyBank has an overall customer satisfaction rating of 4.0 out of 5 stars based on 22 votes and 3 reviews & complaints for 1209 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about KeyBank using the form below.


Janie Beacom · 21 July 2017
★★★★★ Branch review: Plum Boro Branch

very friendly staff

Deb Caudill · 13 September 2016
Branch review: Albany Branch

Love Key Bank but daughter was in to see Andrew for a home loan boy the guy needs to get a job a Walmart stocking shelves, he didn't turn in paper work like he should of. So daughter is going some place else. So do not go to Andrew at Keybank in Albany to get a home loan he can't do his job correctly

Helena Jasen · 16 January 2016
★★★★★ Branch review: Collinwood Branch

Best bank in the state by far. Great customer service and they care about their clients. I would highly recommend using this bank.

Easily submit your review, comment or complaint about KeyBank using your Facebook profile.

Whether you had an exceptional experience with KeyBank or the bank didn't meet your needs, please share your feedback, compliments, or complaints so that the bank can better serve you. Please do not include any sensitive data on this form such as credit card number, SSN, etc. For direct or private messages please use the offical website of KeyBank.

726 Exchange Street, Buffalo, NY 14210
1730 Murray Avenue, Pittsburgh, PA 15217
1825 Washington Road, Pittsburgh, PA 15241
15000 St. Clair Avenue, Cleveland, OH 44110
2633 North Pearl Street, Tacoma, WA 98407

No new branches were opened in the last 12 months...