LUZERNE BANK RATINGS

Bank Name:Luzerne Bank
Locations:8 Branches in Pennsylvania

3.1 / 5

Rating 3.07/

Luzerne Bank has an overall customer satisfaction rating of 3.1 out of 5 stars based on 14 votes and 2 reviews & complaints for 8 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about Luzerne Bank using the form below.

LUZERNE BANK REVIEWS & COMPLAINTS

Holly Kavetski · 19 July 2023

★ Bank review

So we were working with them on a loan. When you go to their website, it's says Loan's, it's what we do. So ok, we didn't get approved for what we were looking for, but rather than call or email and tell us we were ghosted. Daily emails for almost 3 weeks and then NOTHING. Nothing at all. At least say there was nothing that can be done, or maybe suggest another option. Especially if loans are your thing, would we have been better suited for another type or something?!?! I guess we will never know because they said NOTHING. SUPER frustrating!!

Dan Skok · 15 July 2020

★ Branch review: Forty Fort Branch

I am so so so tired of your bank NOT being open on the days and hours advertised at your drive through AND on line page.

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