• Bank Name:Mechanics Bank
  • Locations:34 Branches in California
1.0 / 5
  • Rating 1.00/

Mechanics Bank has an overall customer satisfaction rating of 1.0 out of 5 stars based on 1 votes and 1 reviews & complaints for 34 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about Mechanics Bank using the form below.


Jennifer Rogue Demon · 8 December 2017
Branch review: Kensington Branch

I took my son to this bank to set up a savings account. It's the closest bank to our house and I want him to start saving money. The people at the branch did not want to set up an account for us. When we got to the bank there were two tellers helping two customers and 2-3 more people working and wallking around in the back. We waited for the tellers to finish and were the only customers in the bank. I was shocked that the employees did not want to set up an account for us. The teller seemed surprised and put out by my request, told me that I'd need his ssn to set up an account, and asked if I had an account. I told him that I had the required information and didn't have an account at the branch. Most banks would have viewed this as an opportunity to not only have a long lasting relationship with a child but also the opportunity to get my business. But not this bank. No one could be bothered to help us. One of the ladies working in the back told us to come back later even though we were the only customers there.

I'm not going to bank anywhere that isn't interested in my business. We went to my bank where they were happy to serve us and would never consider telling a potential new customer to come back later. I was wearing workout clothes and apparently the tellers thought that I was poor and not worth their time. Customer service training is needed.

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18400 Von Karmen Ave, Ste 1100, Irvine, CA 92612
9333 Genesee Avenue, Suite 1100, San Diego, CA 92121
4354 Town Center Blvd, El Dorado Hills, CA 95762
100 N Crescent Dr #125, Beverly Hills, CA 90210
801 San Pablo Avenue, Albany, CA 94706

No new branches were opened in the last 12 months...