• Branch Name:Head Office
  • Service Type:Full Service Office
  • State & County:South Dakota - Lincoln
  • City or Town:Sioux Falls
  • Zip Code:57108
  • Phone Number:605-361-4347605-361-4347
Office Address:5501 South Broadband Lane, Sioux Falls, SD 57108


5501 S Broadband Ln, Sioux Falls, SD 57108


MetaBank Head Office branch is the only office of the bank and has been serving the financial needs of their customers in Sioux Falls, Lincoln county, South Dakota since 1954. Head Office office is located at 5501 South Broadband Lane, Sioux Falls. You can also contact the bank by calling the branch phone number at 605-361-4347

MetaBank Head Office branch operates as a full service brick and mortar office. For lobby hours, drive-up hours and online banking services please visit the official website of the bank at You can edit branch details by clicking here if you believe the information is incomplete, incorrect, out of date or misleading.


  • Monday:8:00am - 5:00pm
  • Tuesday:8:00am - 5:00pm
  • Wednesday:8:00am - 5:00pm
  • Thursday:8:00am - 5:00pm
  • Friday:8:00am - 5:00pm
  • Saturday:Closed
  • Sunday:Closed

MetaBank Head Office is open Monday to Friday and closed on Saturdays and Sundays. The branch opens at 8:00am in the morning. Working hours for Head Office branch are listed on the table above. Note that this data is based on regular opening and closing hours of MetaBank and may also be subject to changes. Please contact Head Office branch prior to your visit to confirm their hours of operation and availability.


  • Bank Name:MetaBank
  • Bank Type:National Bank
  • FDIC Insurance:Certificate #30776
  • Routing Number:N/A
  • Online
  • Branch Count:1 Office in South Dakota


F.M.S. · 10 January 2022 ·

I bought $1460 worth of gift cards for Christmas gifts for employees. One of the $200 cards does not work. I have the receipt showing where it was activated however it is not. I've spoke with the call center 4 times. Not only can they not speak proper English they are rude and cocky and constantly apologize for the inconvenience. After waiting on hold by two different supervisors for over 4 hours I was told there is nothing they can do except wait until after Jan 9th to activate the card. So here I am on Jan 10th 2 hours on hold, been hung up on twice and called back just to get out on hold. I can't believe Target would be associated with this type of company. As I'm writing this I'm still on hold. How is it not a criminal charge to take $200 from someone and never activate the card.

David Johnson
David Johnson · 13 August 2021 ·

This bank is run by crooks. They have no phone numbers to speak to a real person regarding my federal stimulus deposit. Seems like small claims is needed in this case and then a class action suit. I'm a going to have fun here.

Angela Angel
Angela Angel · 3 June 2021 ·

My card was stolen and over $10,000 was charged to my account they are now telling me no error was made and I have police reports and suspects as well this is a nightmare and I want my money back that is to be given to me per federal law.

Cheryl Cohen
Cheryl Cohen · 10 May 2021 ·

MetaBank is horrible!!! They're supposed to be open until 5 PM Central/6PM Eastern. It's only 4:04 in Sioux Falls, SD. I called and got a "Sorry, we're closed!" message. I do not recommend this bank to anyone!

Octavia Bridges
Octavia Bridges · 1 January 2021 ·

This bank got prepaid with Aceflare and i had 5 disputes 4 hotel rooms simple Mobile and they was refunding back my money i never got any my money back have several police reports in two states and three people work at the Days INN in Wisconsin went my account bank card and took my money out off the card twice, they closed my account aint call me period all my money is there somebody work there stealing my money now im suing mean this Monday 2021 and filing this Bank with the Better Business Bureau mean it doing this with the police here and the police there will be involved to i had my account since 2018 and this a messed up Bank doing this and put lies on the person but i have witnesses evidence documents to.My money i went to use the new temporary card decline after all my money they stole out my account and i got all 8 customers names i spoke to sending papers dispute never gave me back my money at all.

I have this to say the same customer service lied said his name is Bryan he supervisor and he said to me today that i aint close it that lady you spoke to she was wrong for doing that not telling you take all your money out that day he was Felix the customer service same voice and he said he sorry well there doing Fraudulent somebody workes there i got app on my phone reciepts to i use off my visa card period camera when i go in the stores the registers transaction me using my cards period i wish i never open a prepaid nothing they have my ID info SS info and all now somebody stolen all my money out my account and that man said i have rent bills pay and they did Fraudulent Transactions on me 12/31/2020. I ask to the Fraudulent department they aint let me talk nobody but that person whom lies in there system computer she put on me im a victim and evidence police reports I am contacting some real people about this in that state with the detective here and im seriuos about this Bank MetaBank they stolen my money its seriuos suing mean this

George Horn
George Horn · 19 January 2019 ·

2 days ago, Metabank canceled my account after I have been with them for many years They only said they found suspicious activity. I asked exactly what happened and they said they were not allowed to tell me. So, I had no access to my money and won\'t get what I had in my account for 20 working days. If I did something wrong, why not tell me... Maybe they won\'t tell me is because I did nothing wrong and they made a mistake but won\'t admit it. I am not the only person this has happened to. There are many complaining about this bank. My account was through NetSpend. I am getting in touch with all that should know about them... Horrible business

Ellis Manns
Ellis Manns · 18 January 2019 ·

The Metabank Meta payment systems (866-782-0890) personnel has mishandled the suspension of the Gift Card I purchased. After repeatedly being told my funds would be reimbursed.

Submit your comment, review or complaint about Head Office branch.

1.7 / 5

MetaBank Head Office branch has been rated 1.7 out of 5 stars. A total of 15 votes cast and 7 customers reviewed the branch.

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