• Bank Name:Peoples Bank
  • Locations:134 Branches in 6 states
3.3 / 5
  • Rating 3.27/
Peoples Bank has an overall customer satisfaction rating of 3.3 out of 5 stars based on 96 votes and 12 reviews & complaints for 134 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about Peoples Bank using the form below.


Tim Shephard
Tim Shephard · 29 September 2023
★★★★★ Branch review: Wheelersburg Branch

5 stars all the way they are all fantastic.

Katherine McNamara Martin
Katherine McNamara Martin · 28 July 2023
Bank review

I don't believe this bank deserves a star at all. Was paying my car loan on line now I cant log in and when I called I was told my husband has to call to change the password, My name is on the loan !!!

Vickie Hanshaw
Vickie Hanshaw · 8 July 2023
Branch review: Madison Branch

Do not like the statement availibility on line. It is always behing.. Need better updating for accounts.

Cynthia Martin
Cynthia Martin · 19 December 2022
★★★★★ Branch review: Bridgeport Branch

I started banking with People's Bank in Ohio in 2014, when I moved back to WV I remained with People's and I'm still there. They are an awesome back, and the employees are so patient and kind, not only at the back, but also on the phone. You can't go wrong with People's.

Donna Cooley Snyder
Donna Cooley Snyder · 16 August 2022
★★★★ Branch review: Coshocton Branch

Dee Stocker at the Coshocton Ohio branch is always very friendly and helpful.

Betty Ward
Betty Ward · 21 July 2021
★★ Branch review: Prestonsburg Branch

None of your ATM's work for my dad (Taylor Briggs)!!! He can use his debit card at any store or to pay any bills but when he uses the ATM he can get nothing to work!!! Please help!!!

Barbara Sharp
Barbara Sharp · 26 July 2019
★★★★★ Branch review: Wilmington Main Branch

Absolutely love the ladies working at the branch office on Rombach. Polite and willing to help. Being elderly and using a walker I have to sit to catch my breath, they never rush me. They'll offer a bottle of cold water. If I need a bathroom break, that's no problem. It's like visiting with my grandchildren! When the computers went down, I waited with them about an hour, several ladies came over just to talk with me or offer their assistance. Couldn't ask for a more compassionate/friendly group.

Lisa Abrams
Lisa Abrams · 31 January 2019
★★★★★ Branch review: Wheelersburg Branch

Very friendly staff in this location !!

Kimberly Zagar
Kimberly Zagar · 25 September 2018
★★ Branch review: Williamsburg Branch

It says I ranked them 4 out of five I did not. 2 out of 5. Their customer service is based on how much money you have in the bank. Being with them since it was national bank and trust and opening with them doesn't matter. Only $$$$$ matters

Donna Fletcher Huffman
Donna Fletcher Huffman · 1 March 2018
★★★★★ Branch review: Pettyville Branch

We would just like to thank Peoples Bank at Pettyville, WV for the smooth transition of trading in our old motor home and giving us the ability to purchase a 2018 Forester Motor Home from PKB Camper Sales. Your assistance in this matter was greatly appreciated. We would highly recommend Peoples Bank at Pettyville, WV to anyone hoping to start a new checking account, savings account and for the purchase of your next car loan, camper loan, or home loan. Their employees were wonderful while assistancing us.

Debbi Sue
Debbi Sue · 5 January 2018
Branch review: Nelsonville Branch

Wow shame on u people bank I've had acct with u for some time and when I write my daughter a check and she goes to get my check cash u u charge her five dollars cash it. I Will be looking into another bank to put my money in

Ps your service windows sucks people r too slow

Pattys Pretty Peral Page
Pattys Pretty Peral Page · 1 April 2017
★★★★★ Branch review: Blanchester Branch

i need the routing number, i don't know where to find it on my bank statement , i do not have any checks, just my bank card.

Submit your review, comment or complaint about Peoples Bank.

Whether you had an exceptional experience with Peoples Bank or the bank didn't meet your needs, please share your feedback, compliments, or complaints so that the bank can better serve you. Please do not include any sensitive data on this form such as credit card number, SSN, etc. For direct or private messages please use the offical website of Peoples Bank.

3371 Jefferson St N, Lewisburg, WV 24901
3802 Sutton Lane, Sutton, WV 26601
300 State Street, Madison, WV 25130
700 Elk Street, Gassaway, WV 26624
1085 Washington Street East, Lewisburg, WV 24901
5727 Madison Road, Cincinnati, OH 45227