• Bank Name:Prosperity Bank
  • Locations:244 Branches in 2 states
3.9 / 5
  • Rating 3.87/

Prosperity Bank has an overall customer satisfaction rating of 3.9 out of 5 stars based on 47 votes and 8 reviews & complaints for 244 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about Prosperity Bank using the form below.


Gerald Arnold · 5 September 2020
Bank review

Terrible customer service, I m new as I came over from Legacy Bank--What a shock. Ive been on the phone 3 different times and each time its a 50+ minutes waiting time. I rate this bank a 1/3 of a star!

Michael Ray · 28 June 2020
★★★★★ Branch review: Red Oak Branch

Great bank Been there for over 25 yrs with multiple business accounts. Several smart and friendly people white and black work there. Commuters parking and leaving cars all day is a problem. Stop being a childish race baiter

Barney Carver · 22 April 2020
★★★★★ Branch review: Navasota Branch

I have been banking with prosperity bank for over 20 years and have no complaints what so ever. THE Bank in Navasota Texas

Charles Ryan · 17 March 2019
★★★ Branch review: Southwest Parkway Branch

Slow drive up service. Tried to make a deposit using my debit card, but they are not set up for that. Waiting on a teller took forever.

Rachel Howland · 4 February 2019
Bank review

I am on the web and I cannot find checking account information. Very poor website. I checked everything I see and still could not find any information.

Thomas Collier · 24 October 2018
Branch review: Crockett Branch

Prosperity Bank Crockett has got to be the sorriest excuse for a bank there is...

Aimee Wilcox Saunders · 14 September 2018
★★★ Branch review: Red Oak Branch

An African American friend of mine who is a patron of your Red Oak branch was parked while waiting for your bank to open and this is how she was treated. I'm white and I'm positive I wouldn't have been singled out and addressed in this way. This is what it means to park while black and bank while black with your branch apparently. Please address this with your employees and to those who use this bank be wary that they discriminate and have implicit bias against their patrons of color:
"I was parked at Prosperity Bank in Red Oak a minute ago waiting for it to open. I was reading on my phone. A woman employee came out and very angrily and aggressively said "This is bank parking. You need to move."

I was so startled I didn't respond. Then she said "I have more workers coming. I need this parking spot. You need to move."

I wasn't parked in employee parking or any other marked parking spot. I stopped counting at 31 empty parking spaces in their lot including seven empty spaces behind the building where I'm assuming the other employees were parked.

Want to take any guesses why she approached my car in an empty parking lot and started telling me what to do without asking me any questions?" - Dee Dee

Mavis Ifegwu · 21 June 2018
★★★★★ Branch review: Rosenberg Branch

I was in this bank today and it felt like we had known each other forever. Very friendly atmosphere, clean and I didn't have to wait long to be seen. Customer Service is a winner. I would recommend them to anyone.

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1330 South Harvard Ave, Tulsa, OK 74159
201 North Gun Barrel Lane, Gun Barrel City, TX 75156
1505 Highway 35 North, Rockport, TX 78382
420 Main Street, Teague, TX 75860
106 North Main, Dayton, TX 77535

No new branches were opened in the last 12 months...