PROVIDENT BANK RATINGS
- Bank Name:Provident Bank
- Locations:95 Branches in 3 states
PROVIDENT BANK REVIEWS & COMPLAINTS
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DO NOT USE THEM! The staff is rude. Especially Aileen G. Boyle. I was asking to speak with her market manager about my account and she hung up on me. Horrible customer service!
I tried to cash a Provident Bank check at this bank and a robot manager was called over to tell me in a rehearsed voice over and over "Our policy is if you don't have an account at our bank you can only get $1,000 back."... when I said why can't you honor your own banks check once again louder "OUR POLICY IS IF YOU DONT HAVE AN ACCOUNT WITH THIS BANK YOU CAN ONLY GET $1000 BACK!No personality... absolutely no customer service... he was actually spitting on me while reciting.... worst experience ive ever had at any bank....shame on you gentlemen... corporate should know how poorly you run your branch.