RENASANT BANK RATINGS

  • Bank Name:Renasant Bank
  • Locations:155 Branches in 5 states
3.1 / 5
  • Rating 3.12/
Renasant Bank has an overall customer satisfaction rating of 3.1 out of 5 stars based on 67 votes and 9 reviews & complaints for 155 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about Renasant Bank using the form below.

RENASANT BANK REVIEWS & COMPLAINTS

Debbie Clark
Debbie Clark · 18 March 2024
Branch review: Madison Highway 51 Branch

I have had an account with Renasant Bank/M&F for 20 plus years. Recently I had fraudulent transactions on my checking account. I've been treated poorly by the branch manager at the Madison branch on Hwy 51. I had to call the Kosciusko branch to get the help I needed. Thank you Becky and Toni for the pleasant way you two treated me. I hope I never have to step foot into the Madison branch ever again!

Jerry Adkins
Jerry Adkins · 21 November 2023
★★★★★ Branch review: Snellville Branch

I have an account with Renasant Bank , Snellville Ga. Great bank . Asst. manager Alecia Mote is super friendly and always helpful. Forget the Mega Banks and use Renasant Bank for your financial needs.

Mary Hillmon
Mary Hillmon · 29 June 2023
Bank review

On June 28, 2023 around 7:23 p.m., the customer service representative informed me that she was a supervisor and that the only way I could get into my account was to give her my former cell number which I did not remember. I no longer have that number. I have an email which I gave to her but it wasn't enough. Long story short, I didn't get that have a nice day. I believe she hung up on me while I was still talking. The number she called from was 662 680 1001

T N
T N · 18 April 2022
Branch review: Springfield Branch

This bank is unprofessional and tori is rude i had issues with a account being closed out and them re opening it and charging me fees and her attitude is bad she dont care about customers when i said i was canceling she was like ok and this issues made my decision to move to another bank I'm a long time customer i canceled 3 accounts so far and got 4 more that will be canceled soon and i know previous employees and a current that agree with me and i will be getting the word out about my experience

Krystal Sargent
Krystal Sargent · 12 November 2020
★★★★★ Branch review: Reidsville Branch

I love the renasant they have been good to me

Jo Ann Reed
Jo Ann Reed · 11 June 2020
★★★ Branch review: Tupelo Main Branch

I wondered when in the world the banks are going to be open for the public to go in and take care of their banking business. It appears to me it has been closed long enough. I like to do my banking inside facing a person and not at the drive through windows. Hurry and open up the banks so your customers can go back inside it they want to do so.

Linwood Lancaster
Linwood Lancaster · 4 December 2019
Branch review: Tupelo Main Branch

I have tried for two hours to either contact someone by phone or send a message requarding a complaint I have. There seems to be no way to do this as I have been bounched around with ne satisfation. Thanks For Nothing. Time to move accounts

Keith Knipp
Keith Knipp · 5 March 2018
★★★★★ Branch review: Lake City Branch

great bank easy to work with great employees

Hazel Dewey
Hazel Dewey · 26 June 2017
★★★★★ Branch review: East Woodstock Branch

Extremely helpful, friendly and very professional. Love working with the women in this bank. They are like family.

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MOST POPULAR BRANCHES
209 Troy Street, Tupelo, MS 38804
721 North Westover Boulevard, Albany, GA 31707
3680 North Gloster Street, Tupelo, MS 38804
201 North Main Street, Amory, MS 38821
221 East Washington Street, Kosciusko, MS 39090
NEW BRANCHES

No new branches were opened in the last 12 months...

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