UMB Bank Ratings

Bank Name:UMB Bank
Locations:189 Branches in 13 states

3.3 / 5

Rating 3.34/

UMB Bank has an overall customer satisfaction rating of 3.3 out of 5 stars based on 88 votes and 3 reviews & complaints for 189 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about UMB Bank using the form below.

UMB Bank Reviews & Complaints

Edward Gray · 23 January 2026

★★★★★ Bank review

I would like to start a business account and apply for a business credit card with out any of my personal credit been used i would like to keep it separately.

M.J. Barton · 12 January 2026

★★★★★ Branch review: Lubbock West Branch

I use this branch on a regular basis. When I have had to go as I come into Lubbock, they were so very helpful and nice to help me out of a pickle. Not any other bank would have done what they did and that is why I use UMB bank.

Ken Keeney · 3 August 2020

★★ Branch review: Collinsville Branch

Cannot reach branch location by phone. 618-346-1499 is not a working number.

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