UMB Bank Ratings

  • Bank Name:UMB Bank
  • Locations:189 Branches in 13 states
3.3 / 5
  • Rating 3.34/
UMB Bank has an overall customer satisfaction rating of 3.3 out of 5 stars based on 88 votes and 3 reviews & complaints for 189 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about UMB Bank using the form below.

UMB Bank Reviews & Complaints

Edward Gray
Edward Gray · 23 January 2026
★★★★★ Bank review

I would like to start a business account and apply for a business credit card with out any of my personal credit been used i would like to keep it separately.

M.J. Barton
M.J. Barton · 12 January 2026
★★★★★ Branch review: Lubbock West Branch

I use this branch on a regular basis. When I have had to go as I come into Lubbock, they were so very helpful and nice to help me out of a pickle. Not any other bank would have done what they did and that is why I use UMB bank.

Ken Keeney
Ken Keeney · 3 August 2020
★★ Branch review: Collinsville Branch

Cannot reach branch location by phone. 618-346-1499 is not a working number.

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Bank Information
Bank Company:UMB Bank
Bank Type:National Bank
FDIC Insurance:Certificate #8273
Routing Number:101000695
Online Banking:umb.com
Total Branches:189 Offices
Most Popular Branches
4500 College Avenue, Snyder, TX 79549
110 College Avenue, Levelland, TX 79336
2225 Hickory, Colorado City, TX 79512
1717 10th Street, Monroe, WI 53566
26679 Pleasant Park Road, Conifer, CO 80433
Newly Opened Branches

No new branches were opened in the last 12 months...

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