Wells Fargo Bank Germantown
- Branch Name:Germantown
- Service Type:Full-Service, Office
- State & County:Maryland - Montgomery
- City or Town:Germantown
- Zip Code:20874
- Phone Number:301-528-2312301-528-2312
Branch Information
The Wells Fargo Bank Germantown branch is one of the bank's 4297 locations and has been serving the financial needs of their customers in Germantown, Montgomery County, Maryland for over 24 years. The Germantown branch operates as a full-service, brick and mortar office and is located at 19708 Germantown Road, Germantown, MD 20874. You can can contact the branch by calling 301-528-2312 or by visiting the location during regular business hours for assistance with your banking needs, such as opening checking and savings accounts, applying for loans and managing financial transactions.
Wells Fargo Bank uses a single nationwide routing number for wire transfers. When initiating a domestic wire transfer to the bank, use the routing number 121000248. The routing number for Wells Fargo Bank Germantown branch is 055003201. It is valid for Automated Clearing House ACH transactions, such as direct deposits and bill payments We recommend that you contact the branch directly to verify this information before proceeding with any transactions.
Branch Hours
- ■ Monday:9:00am - 5:00pm
- ■ Tuesday:9:00am - 5:00pm
- ■ Wednesday:9:00am - 5:00pm
- ■ Thursday:9:00am - 5:00pm
- ■ Friday:9:00am - 5:00pm
- ■ Saturday:9:00am - 12:00pm
- ■ Sunday:Closed
Wells Fargo Bank Germantown is open Monday to Saturday and closed on Sundays. The branch opens at 9:00am in the morning. Please be advised that this information reflects the standard opening and closing hours of Wells Fargo Bank and is subject to change. We recommend contacting the Germantown branch prior to your visit to confirm its hours of operation and availability.
Bank Information
- Bank Name:Wells Fargo Bank
- Bank Type:National Bank
- FDIC Insurance:Certificate #3511
- Routing Number:ACH: 055003201 | Wire: 121000248
- Online Banking:wellsfargo.com
- Branch Count:4297 Offices in 37 states
Branch Reviews & Complaints
I went to Germantown Branch in MD zip code 20874 for personal account business. I was unable to get an appointment on the app, but it was full for the day. I went and a teller asked me to wait. after some time, he came in with both hands in his pocket & pointed finger at me to come to this office. Before he could listen my concern & point of view, he was quite negative in providing any solution & said we don't provide this service. Although I have got the same information about my accounts many times before. He arrogantly left the room & said that he will call his manager. then considerable time passed no one came. I had to complaint to the counter staff that no one was attending me. to cut short the branch Manager appeared & I explained him the whole situation. In short, a matter of 10 minutes took more than one hour.
Here is my input so that Wells Fargo improve their services.
1. Teach new tellers about courtesy & body language & how to treat the customers.
2. Train them to listen to their customer & provide solutions.
3. Frequent changes of positions in the Germantown branch have not developed any bank to customer relations.
4. There is no regard for an old client of Wells Fargo.
5. The Appointment system is not practical. The appointment schedule showed it was completely booked for the day yet I didn't see any one in the bank in an hors time. So, for walk in customers you have to wait & wait.
6. A customer after dealing with Wells Fargo should feel happy & I was thinking to change me bank after I left the bank.
Submit your comment, review or complaint about Germantown branch.