Woodforest National Bank Ratings

I am writing this to give a commendation to Senior Supervisor, La'Keisha at Woodforest National Bank, 'Tidewater Drive, Norfolk for her extraordinary support she recently provided to me. I am deeply truly appreciative of her professionalism, empathy and dedication concerning an issue involving my account.
From the very beginning of our conversation, her mannerism, and genuine respect were unmistakable. She listened carefully, communicated clearly, and made me feel valued throughout the entire process. Her exceptional character and commitment to customer care deserves to be recognized at the highest level. La'Keisha took the time to speak directly to the Dispute Department on my behalf! She did not rush me or talk over me or at me, but to me making me feel as if my problem was her problem and that meant more to me than I can express. After speaking with La'Keisha, my trust in Woodforest National Bank --- especially the Tidewater Drive Branch -- was fully restored. Before speaking with La'Keisha and having her assistance, I was prepared to withdraw my funds and close my account. However, because of her exceptional support, I decided to remain a loyal customer. I Thank GOD for allowing La'Keisha to assist me. If I had my way, anyone and everyone who encountered a problem with Woodforest National Bank I would recommend them to La'Keisha knowing they would be treated with the upmost respect and would be completed satisfied. Your character tells who you are and her character definitely speaks for her. HATS OFF TO LA'KEISHA FOR A JOB WELL DONE EXCEEDING OUTSTANDING!!

Great service. Rene is always willing to help in any way possible. Thank you Rene, for always helping. Very user friendly and accessible. Keep up the good work and looking forward to seeing you the next time I'm in the bank.
Sincerely,
Janie and Sal Armstrong

The staff at Dickson City, PA are always very kind and helpful!!. Outstanding team!! Always willing to answer any and all questions.Thank you LADIES!!! (Attila S.)

Mrs.Alexas was very nice, helpful and polite. Her and team worked very hard to get the job done..

The staff at this branch are always so friendly and very helpful.

I love this bank the help is very very helpful and pleasent.

Monique at Woodforest on Forest Drive deserves a raise! I was having a stressful day and she was extremely patient with me. She always has a bright smile and a friendly word to say.

I love this bank, I was very impressed with the service, customer service, Jennifer was wonderful, very helpful, thank you so much.

Hannah is a wonderful customer service rep and always happy to help. I'm so glad she works for Woodforest.

I have visited many of the WoodForst branches and I can truly say that the staff at the Hondo Branch is the best that you have and that I have experienced the pleasure of doing business at that branch. The manager, Tara, and her staff's dedication and professionalism is beyond reproach. If a commercial is in the works, seriously consider Tara and her staff to represent WoodForest.

Always amazing customer service. Always greeted and acknowledged when I arrive to do transactions.

I was about to leave walmart and had a few questions about getting a savings account started for my son and Mrs. Barbara was very helpful. We were planning on going through our USSA account however we will be returning just because of the knowledge she had and made us feel like this would be the perfect way for him to start.

I stopped by had several questions and Barbara was extremely helpful. I didnt have all my documents on hand however I will be returning very soon.

Cash app says it is an invalid routing number. What do i do?

I love the employees and the service that I recieve... The girls are always very friendly// and business, when it's time for business. Always answers any questions that I have with smiles and sincerity.

I have been very pleased with the service @ this location. The positive attitude of the staff keeps me coming back. I give them 5 Stars.

They are so nice and welcoming I love to bank with them.

Lane is a great person, Helps any way he can. He works with you and explains things in layman terms. I would suggest him to anyone looking for a Bank.

In my opinion, Woodforest in Walmart on Hwy 6 is the worst, Woodforest is bad but the so called new woman "manager" is really the worst and should be fired. Woodforest will and has stolen my money numerous times. If Woodforest bank steals your money, file a lawsuit, turn them into the FTC, DoJ and any other law enforcement. DO NOT USE WOODFOREST BANK! They charge junk fees and violate numerous other laws stay away. And I do not believe all the 5 star reviews!

This branch has been a staple in my family for many years. The convenience of 7 days a week is immeasurable. We love the Conroe Walmart branch of Woodforest Bank!

Excellent service 👍

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Such a helpful staff and friendly environment. Can highly recommend!!!

I want to extend my sincere thanks to the incredible team at the Woodforest Bank branch in Dickson City. Vanessa, Alyssa, and Nicole have consistently gone above and beyond in providing excellent customer service. Their professionalism, patience, and warm demeanor make every visit a positive experience.

Whether helping with day-to-day banking or answering detailed questions, they always take the time to ensure everything is handled thoroughly and with a smile. It's rare to find a team so dedicated and personable.

Thank you, Vanessa, Alyssa, and Nicole – your hard work doesn't go unnoticed, and it's truly appreciated!

I have banked at the Corsicana Woodforest Bank for over 12 yrs., and I love those women. The customer service is exceptional!! Allways smiling, eager to help, never negative, always kind and patient. Makes the whole experience so nice and smooth. Thanks Ladies!!!