Woodforest National Bank Ratings

  • Bank Name:Woodforest National Bank
  • Locations:733 Branches in 17 states
3.7 / 5
  • Rating 3.70/
Woodforest National Bank has an overall customer satisfaction rating of 3.7 out of 5 stars based on 608 votes and 111 reviews & complaints for 733 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about Woodforest National Bank using the form below.

Woodforest National Bank Reviews & Complaints

Joel Smith
Joel Smith · 12 October 2025
Bank review

In my opinion, Woodforest in Walmart on Hwy 6 is the worst, Woodforest is bad but the so called new woman "manager" is really the worst and should be fired. Woodforest will and has stolen my money numerous times. If Woodforest bank steals your money, file a lawsuit, turn them into the FTC, DoJ and any other law enforcement. DO NOT USE WOODFOREST BANK! They charge junk fees and violate numerous other laws stay away. And I do not believe all the 5 star reviews!

James Birdwell
James Birdwell · 3 October 2025
★★★★★ Branch review: Conroe Walmart Branch

This branch has been a staple in my family for many years. The convenience of 7 days a week is immeasurable. We love the Conroe Walmart branch of Woodforest Bank!

Vincent May
Vincent May · 26 September 2025
★★★★★ Branch review: Mobile Walmart Branch

Excellent service 👍

James Clark
James Clark · 16 September 2025
Branch review: Columbus Walmart Branch

I can't log in...

Denise Cregger
Denise Cregger · 16 July 2025
★★★★★ Branch review: Bluefield Walmart Branch

Such a helpful staff and friendly environment. Can highly recommend!!!

Aracelly Centeno
Aracelly Centeno · 2 July 2025
★★★★★ Branch review: Dickson City Walmart Branch

I want to extend my sincere thanks to the incredible team at the Woodforest Bank branch in Dickson City. Vanessa, Alyssa, and Nicole have consistently gone above and beyond in providing excellent customer service. Their professionalism, patience, and warm demeanor make every visit a positive experience.

Whether helping with day-to-day banking or answering detailed questions, they always take the time to ensure everything is handled thoroughly and with a smile. It's rare to find a team so dedicated and personable.

Thank you, Vanessa, Alyssa, and Nicole – your hard work doesn't go unnoticed, and it's truly appreciated!

Susan Beggs
Susan Beggs · 19 June 2025
★★★★★ Branch review: Corsicana Walmart Branch

I have banked at the Corsicana Woodforest Bank for over 12 yrs., and I love those women. The customer service is exceptional!! Allways smiling, eager to help, never negative, always kind and patient. Makes the whole experience so nice and smooth. Thanks Ladies!!!

Christine Cavinder
Christine Cavinder · 15 May 2025
★★★★★ Branch review: Wapakoneta Walmart Branch

Rickelle was very helpful. She took the time to answer all my questions and was able to provide me with information needed to help me choose the account that works for me.

Ron L
Ron L · 12 May 2025
★★★★★ Branch review: Williamsburg Walmart Branch

Needed help with a mutual client and couldn't reach client on his cell phone. Reached out to branch, they identified the customer who was actually in the branch, and they assisted me with getting the documents I needed.

Kimberly
Kimberly · 10 May 2025
★★★★★ Branch review: Herkimer Walmart Branch

The staff at Herkimer, NY are kind and helpful. They seem to go out of their way to assist me and patiently answer my many questions. They treat me with respect. I appreciate their good and friendly customer service.

Robbie Garland
Robbie Garland · 2 May 2025
★★★★★ Branch review: Jasper Walmart Branch

Woodforest is a very good bank. I was not sure if I wanted to open a bank account than a friend tol me about Woodforest. The staff is very friendly and helpfull. If I could I would give them a 10.

Mindy Thomas
Mindy Thomas · 19 April 2025
★★★★★ Branch review: Richland Hills Walmart Branch

I had the privilege of working with Amber Harmon this morning! It is Saturday, before Easter, and my bank is closed. I needed bills changed out to be able to put in Easter eggs. Amber was SO kind--she told me she realized people were getting ready for Easter and she would be happy to help me out! I wish more people were so pleasant and accommodating.

Ronny Tolson
Ronny Tolson · 19 April 2025
Branch review: Elkins Walmart Branch

Elkins Wv not friendly! Manager down right snotty!!

TM
TM · 26 March 2025
Bank review

Worst bank ever, cancelled our charity account with out any notification. The bank employees are totally incompetent. Would never open an account at at Woodforest again.

Dee
Dee · 1 February 2025
★★★★★ Branch review: Baytown Branch

This Woodforest Branch has the best customer service. Ask for Sonia, She's the Best !

Leketa Campbell
Leketa Campbell · 22 January 2025
★★★★★ Branch review: Newport Walmart Branch

The representatives at the New Port Branch, are always awesome! They go above and beyond, Ashley and Ashley! These ladies are very knowledgeable and friendly!

Gary Wince
Gary Wince · 20 October 2024
★★★★★ Branch review: North Zanesville Walmart Branch

Stopped in to do a little business the other day. Tasia was my teller. FIVE stars for the service and politeness and all. This bank and it's employees has always been very good and kind to me. Thank you all.

Karla Webber
Karla Webber · 26 September 2024
★★★★★ Branch review: Louisburg Walmart Branch

I have to give a shout out to Avery Frey! He is the kindest person on the planet! I lost my bank card and I was in a panic. He was able to cancel the card, verify that my account was safe, and he made a new card for me. He also printed out a cashiers check for my rent. They were about to close, but he never made me feel like he was rushing. He was very patient and helpful. Worlds best banker!!!

Michael Bouman
Michael Bouman · 30 August 2024
★★★★★ Branch review: The Preserve Branch

Great service at this branch. I've been banking here for years and everyone is very helpful and friendly. Thanks to everyone there!

Donnelle Hagan
Donnelle Hagan · 29 August 2024
★★★★★ Branch review: Potranco Road Walmart Branch

I have been with this branch 6 years & Everyone has always been very helpful! They are awesome!

David Panther
David Panther · 18 July 2024
Bank review

Wood Forest blocked my wu online 21 hrs to get a super and still not sure issue fixed what kind bank blocks transfers and took the money out my account and wont transfer that bs most useless bank ever take money out then block it omg!!!!

Betty Smith
Betty Smith · 8 March 2024
Branch review: Enterprise Walmart Branch

I live in Morgantown Kentucky and often send funds to my family in Enterprise Al I have never dealt with a bank so unfriendly or totally incompetent as this one. I worked for the government for 37 year which required me to travel or move to different states and deal with several banks. Either you people need a different manager and or more friendly customary service. I am Betty B Smith and check a retransfer sent with all info correct on 04/05/2024 and your bank rejected it and will not talk to my daughter in law Kim Mckinney with proper instruction to resent the funds Thank you for allowing me to reach out FYI this will go public

Vernon Johnson
Vernon Johnson · 3 March 2024
★★★★★ Branch review: Chester Walmart Branch

Great bank

Bel Benavidez
Bel Benavidez · 1 February 2024
★★★★★ Branch review: San Antonio North Walmart Branch

People there in your bank are so helpful and nice they help you and stay w you till they are done. They have all the patience nice job at the bank great customer service 👍 thank you.

Kris Weaver
Kris Weaver · 29 January 2024
Branch review: Gadsden Walmart Branch

This bank is awful I would not recommend it to anyone about 1 month ago a fraud check was passed in my account which has already been proven to b fraud my rent comes out of my account an bcuz they let a fraud check go thru Ian hasn't put my money back into my account I'm now being evicted why is this fair or right when it's been proved that I didn't Wright the check an still have no refund they keep giving me the run around who can I talk to that's above the young girls working in the office of the gadsden bank cause so far all they have done is sent me from person to person which has done no good an gotten nothing done what else do I have to do to get my money bank they gave away this is the worst bank around.

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Bank Information
Bank Company:Woodforest National Bank
Bank Type:National Bank
FDIC Insurance:Certificate #23220
Routing Number:22 Records
Online Banking:woodforest.com
Total Branches:733 Offices
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