CIBM Bank Ratings
- Bank Name:CIBM Bank
- Locations:9 Branches in 3 states
CIBM Bank Reviews & Complaints
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I have been with CIBM Bank or its predecessors since 1964, originally at Sidney Community Bank. I have kept this account through bank mergers and my movement to Georgia, Pennsylvania, and for the last 50 years, in Texas. We have kept this account as our primary bill-paying (checking) account and depository of my SS and pay (now retirement) checks. For these past 62 years, when I phoned, I have always reached a PERSON instead of a recorded menu with endless choices and branches. I do not remember them ever making a mistake to my account, but do remember several times when I was young, someone from the bank patiently showing me where MY mistake was. They were a big help during the theft of several check payments from a USPS mailbox and subsequent washing and generating of new bogus checks several years ago. The only disappointment was having to reset my check numbering from significantly over to 10,000 to 100 because the automated systems could no longer handle 5-digit check numbers.
I did a lot of research before deciding on the local bank I wanted to use here in Bloomington. I was looking for CD and money market rates. I contacted 17 banks and I narrowed it down to two. I went to both banks. I chose CIBM due to the first representative, Lucy, on the phone being welcoming, knowledgeable, and detailed. I went in and ended up meeting with the branch manager, Chrissy, who was the same way. Chrissy was excellent. They stood out by far and they did not disappoint. I recommend CIBM because of them. Thanks.
I am Julee Hamilton, William Hamilton's widow. He banked with you often and always get us each a daybook so last week I called and asked if you would send me one of your date books and I just received it. I just want to say all you people out here, especially me, are very impressed with your polite and kind remarks about losing my husband after 30 years and have been very empathetic and understanding of my situation. I will contact you next year and Happy New Year and God Bless. Sincerely, Julee Hamilton