East West Bank Ratings

• Bank Name:East West Bank
• Locations:98 Branches in 7 states

3.5 / 5

• Rating 3.50/

East West Bank has an overall customer satisfaction rating of 3.5 out of 5 stars based on 16 votes and 2 reviews & complaints for 98 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about East West Bank using the form below.

East West Bank Reviews & Complaints

John Steven Castellano · 11 August 2025

★ Branch review: Pasadena Branch

They are slow to deal with Bank of America in clearing check on funds they are holding onto. Deposited a check on 8/4 as of 8/11 BOA cannot reach them to verify funds to clear the check. I send them an email with no reply and copied in my attorney.

Serguei Milechkine · 19 January 2018

★★★★★ Branch review: 99 Pleasanton Branch

The best bank out there, great friendly stuff

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