• Bank Name:Synovus Bank
  • Locations:284 Branches in 5 states
3.7 / 5
  • Rating 3.66/

Synovus Bank has an overall customer satisfaction rating of 3.7 out of 5 stars based on 68 votes and 6 reviews & complaints for 284 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about Synovus Bank using the form below.


Joseph Sapp · 12 March 2020
★★★★★ Branch review: Boston Branch

I would like to comment on the service and professional behavior at the Boston branch. I have had opportunity to interact with the staff and I really want to commend everyone there. I want to shine a light on the personal service and feeling of family that is evident here. Mr. Jordan in particular seems to go above and beyond to make every customer enjoy their experience when interacting with him and the staff. They make me feel like a part of the family. I a world where its is easy to get lost in the hustle and be treated like a number, it is refreshing to find a place that still manages to conduct business in such a personal manner.

Anthony Whitaker · 4 March 2020
★★★★ Branch review: Bishopville Branch

The online system is unrelated to this specific branch location. The workers at this branch are personable, knowledgeable, and helpful. Synovus is easy enough to bank with as a whole, though NBSC was easier. But I only call this location when I have a question or concern, never the master help center. I stay with this bank because of the staff here.

Xiomi Welsh · 2 March 2020
★★★★★ Branch review: Boston Branch

This bank is the best! The staff, all of them, have always been very courteous and professional with us. I appreciate their friendliness and they always have a smile on their faces and say, "Good morning!" No matter our problem or situation, they have solved it. I couldn't ask for better service.

Sandra Register · 1 March 2020
★★★★★ Branch review: Boston Branch

I rate this branch 5 stars because of the customer service. Mr. Jordan is the professional gentleman that I deal with. Mr. Jordan goes the extra mile whenever my husband and I are in need. He drove from Boston to Cairo to bring and explain the credit card application to my husband who is disabled. Mr. Jordan is very professional and always willing to help. If you are ever in the Thomasville or Boston area and need to talk to a Branch Manager or a professional in the bank, Mr. Jordan is the one whom I recommend.

Marjorie Hubbard · 25 February 2019
Branch review: Bishopville Branch

Your new online system sucks. I don't do mobile apps and want the old system back.

Elaine Spaulding · 27 December 2017
Branch review: Cool Springs Branch

people at cool springs branch very rude and not helpful at all

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1695 Whittlesey Road, Columbus, GA 31904
150 West Hancock Avenue, Athens, GA 30601
300 E. Main Street, Canton, GA 30114
2603 Highway 54 West, Peachtree City, GA 30269
140 East Washington St, Monroe, GA 30655

No new branches were opened in the last 12 months...