TD BANK RATINGS

  • Bank Name:TD Bank
  • Locations:1255 Branches in 16 states
3.7 / 5
  • Rating 3.73/

TD Bank has an overall customer satisfaction rating of 3.7 out of 5 stars based on 37 votes and 7 reviews & complaints for 1255 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about TD Bank using the form below.

TD BANK REVIEWS & COMPLAINTS

John Lundgren · 3 January 2018
★★ Branch review: Head Office Branch

I get about 15 calls a day from TD Bank. No one answers. The number they use is: 8885618862

DaneĆ© Crane · 9 December 2017
Branch review: Larchmont Village Branch

Very poor customer service, and if your skintone is too dark, you're automatically viewed as a criminal by all employee's. My manager and I come into this branch almost every week to cash PA and petty cash checks for the house that we manage, and the individuals that we serve, and as soon as an unfamiliar teller named Kareem see's two brown girls in a bank attempting to cash a check, he wants to call our employer to verify that the checks are authentic. Since when was this all of a sudden your bank's policy? If that's the case, then why wasnt our employer contacted previously by any other teller when we cashed any other check? I was highly upset and offended. Also why is it that in a line full of customers awaiting service from the teller's, a bank employee just "pops up" out of nowhere and bypasses everyone standing on the line to automatically approach the only black customers on line, to inquire about why we visited the bank today? You should never have to feel uncomfortable and judged by anyone based solely off the color of your skin. In my entire 28 years on this earth, living in new york city, I have never been racially profiled as I did yesterday in this bank.

Pat Keppley · 27 November 2017

there service is horrible... no one answers the phone .

MaryAnn Lynch Doran · 1 November 2017
★★★★★ Branch review: Ridgewood Branch

Excellent staff! Always willing to help in any way.

Lissette Cheng · 12 April 2017
★★★★★ Branch review: 56th & Madison Branch

Excellent customer service!

Christopher Lemire · 13 September 2016
Branch review: South Broadway Branch

This was the worse service I have ever had. The tellers are great but the branch manager Jose was awful. I had a few issues with bank fees, and he completely disnmissed me and my concerns. I have never been treated like that before.

Louis Sydney · 18 February 2016
★★★ Branch review: Wilmington Branch

Have had nothing but trouble with home equity loan. Unfair charges were put on for no reason. When I have found a few very knowledgeable staffers to help, the problem is solved until the bank creates another issue. Cannot wait to pay off this loan and be done with this bank.

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