WELLS FARGO BANK RATINGS

Teller lines are long and move very slow. Tellers are today taking 15 - 20 minutes with one customer. ATMs not working for too many people they are joint the teller line for assistance. Only 2 tellers with a constant line of 10 or more.

Excellent service and friendly staff!

I have no complaints about this branch as I have always been treated with respect and even employees greet me by my last name. I have a complaint when I called the contact number and that person is somewhere in the united states I feel getting the runaround to resolve a issue. Today had to escalate a problem up the ladder from one escalation to the next escalation and was told my problem could take up to five business days to resolve. case #031124-2BBE7645220. Another case number is 286751209. Unbelievable that it could take this long to fix.

This branch employees have always been very respectful and treated me and my wife with utmost respect.

This WF branch has always been very convenient to visit due to its Prime location off of Paterson Rd. N by Mesa Mall n other shopping n eating amenities! Also the staff is always very courteous n helpful inside w bankers n telkwrs as well as a great drive thru staff as well to help w all my banking needs! Also great to have a ATM Also on site! I give this Wf branch a perfect 5 Stars! Try it out you won't be sorry!

Great offices. - PDX Advertising, INC.

I recently visited the WF bank with the intention of opening a new account, and the entire experience left me thoroughly dissatisfied. I was there at one o'clock in the afternoon, and I was dismayed to find myself waiting for a staggering hour before anything transpired.

The pinnacle of my frustration came when the Branch Manager, Sarmen Hairapetian, finally acknowledged my presence, only to dismissively inform me that he didn't have the time to assist me at that moment.

What struck me as particularly egregious was the abundance of staff present in the branch. Despite the apparent manpower, not a single employee could be bothered to step in and help expedite the process. It was disheartening to witness a lack of coordination and customer-centric focus within the branch.

The disorganization and apparent indifference displayed by the staff, especially by the Branch Manager (Sarmen Hairapetian), left me questioning the competency and professionalism of the entire establishment. The simple task of opening a new account turned into a needlessly prolonged ordeal, and the sheer inconvenience of the situation was entirely avoidable.

Regrettably, I cannot recommend this WF branch (23701 CALABASAS RD CALABASAS, CA, 91302) based on my recent experience. Customer service should be a priority, and the blatant disregard for my time has undoubtedly left a lasting negative impression. I hope this review serves as constructive feedback for the bank to reassess its procedures and prioritize the satisfaction of its customers in the future.

Today i went the bank to make a deposit and this hispanic women treated me in a really rude way for total the service was awful.

Mi nombre es Luis Hernandez. Le pongo un review a Damaris Sofia Sanchez. Ella es una persona que se ofreció a ayudarme para abrir una cuenta de cheque el día 11/30/2023 y no me ayudó en nada. La razón es que ella me dijo que la oficina interna tenía que aprobarla. Nunca me llamó para darme una respuesta. Fui dos días seguidos y también la llamé una vez, y siempre ponía una excusa que estaba esperando respuesta. Hasta el día de hoy, no me ha llamado. Ni siquiera esa persona no califica para trabajar con el público. No ayuda. Ya resolví en otro banco. Muchas gracias. No recomiendo que vayan con ella.

This being closed is really inconvenience to alot of people best spot in town. convenient less traffic nice people easy to do your business with a smile to bad for the people who worked there bad move don't seem to care about you customers

My phone isn't working how can I submit a question about my account... Wells Fargo has the wrong email address for me, hence they send a code to some unknown.

So I went in tonight 430 pm wanted to open a checking account so the guy teller rolled his eyes and said "do you have an appointment?" I stated I did not know I needed an apt to open up an account? He stated it's recommended since it's so busy (there were a total of 2 customers in the whole bank. He refused me to apply for a checking account and stated I could do it online!!!! I walked out.. rude stay away.. and treat you like trash

Worst branch of the worst bank ever. The employees there can't do basic math. Even with a calculator and a computer.

Had an appointment for Tuesday @1:00 p.m., when we arrived for our appointment, we were informed that normal banking was not available and only "cas" deposits were possible. was also informed that all Baldwin County locations had the same issue. was not given any hope that our banking business would be accomplished in the near future. today customer service informed us that all locations were "closed" for business.

Why will no one ever answer the phone!!!!

I have done business at Wells Fargo for about 20 years. The past 10 years being mostly at 101 S. Belair Rd. Augusta, Ga. This is my favorite bank to do business at. The staff are all very nice and help me out when I have questions about my account.

These guys are first class. Unfortunatly, there are very few Wells Fargo banks in Coffee County Georgia where my family is. It concerns me when I have to go to non Wells Fargo ATM's and pay up to $3.50 just to check my balance. I pray you leave the one bank in Douglas, Ga, otherwise I feel compelled to go with another bank and I don't want to do thar. Thank you for your time.

I tried to get information relevant to services at this branch and was connected to a national customer service line representative who told me to call the branch -- which is the number I called. The phone prompts also refer only to automatic responses, not a real person. Infuriating. I'll go to a different bank instead, not Wells Fargo.

I was in the Camden location bank this afternoon and there was only one teller on duty. She was actually the only employee in the building. When I finally got up to the window and talked to her she said this was not the first time this has happened. She had not had a break all day. She couldn't even take time for lunch. She actually had to leave us standing in line to go to the bathroom (her first time all day, it was 1:30 PM). I think this is a bad way to run a bank to leave an employee alone to handle customers. It is also very dangerous especially in a bank. It could also be illegal.

1. "I'm frustrated with the lack of communication from the bank regarding my account issues. It's been weeks, and I still haven't received any resolution."
2. "The online banking system is incredibly glitchy and unreliable. I've had multiple instances where I couldn't access my account, which is causing a lot of inconvenience."
3. "I'm disappointed with the excessive fees that keep appearing on my statements. It seems like every month there's a new fee, and it's becoming hard to manage my finances."

When you can't get thru via phone or text or email, what on the world is wrong with this bank? No one answering the phone and trying to get a text or email thru is impossible! If I knew how to change my social security account to another bank, I'd be gone from Wells Fargo a long time ago!

Why is the ATM at this location and several others nearby out of money? I have been to several locations and they are all out of money! More than frustrating.

Please remove Office Address:6885 E. Lake Mead Blvd, Las Vegas, NV 89156. This branch closed appx. 05/27/2023, and is off Google Maps already. This was an Albertsons, in store facility. It is remodeled into store space now.

What is your email address? I cannot find one anywhere for you, and the automated phone system makes it impossible for me to reach anyone by phone. I would like to speak with an offical about opening an account in your branch. Thank you. infodanstodt@gmail.com

Had my appointment 9 am today, just received a call they canceled. Big lies, they don't like to help customers.

I routinely visit various banks and different branches for my business and personal needs, and I have found that Jose in your Embassy - Cooper City branch is the most professional teller. Jose usually (always?) mans the drive-through service, and is an excellent representative of Wells Fargo.