• Bank Name:M&T Bank
  • Locations:752 Branches in 10 states
3.1 / 5
  • Rating 3.12/

M&T Bank has an overall customer satisfaction rating of 3.1 out of 5 stars based on 52 votes and 7 reviews & complaints for 752 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about M&T Bank using the form below.


Judith Blau · 1 April 2019
★★★★ Branch review: Ramapo Valley Road Branch

It was better when it was Hudson City Savings Bank. so sad....

Frank Matarazzo · 25 October 2018
★★★★★ Branch review: Media Branch

stopped in without an appt.; Lukisha handled all my concerns and needs without hesitation--great service and great personality. Francis M

Methodical Fabricator · 20 October 2018
Branch review: Boyertown Branch

At 50 years old I have engaged in my share of banking and bank related transactions. I will commit that with out a doubt the Boyertown branch of M&T bank is hands down, "The worst bank branch of any bank I've intereacted with in my life". Boy that's saying a great deal, isn't it! I truely believe the very first thing every new employee is taught is, "Forget everything you have ever been learned about customer service, it's a lie, there is NO such thing". You have been warned..

Frances Roon · 3 November 2017
★★★★ Branch review: Stroudsburg Branch

We need another branch of M.&T bank's here in the ponoco's just off 611. The automate teller was broken and you have no where else to go that's closer

Harvey Falduto · 22 May 2017
Branch review: Clifton Branch

M & T Does not give interest on checking or savings at the rate Hudson Savings used to give. Seniors beware they will not inform you until you find out as I did. Then they charged me service fee's of $25 a month to manage mty funds. And if you remove your money down to a lesser amount the hit you with service fee's. Stay away from M & T banks not paying resonable interest to savers.

Tina Cook · 13 April 2017
Branch review: Eldersburg Branch

This is the rudest bank I've ever dealt with. Bank elsewhere, but not with this branch. I honestly think they're racist. I got sick of seeing frowns when I handed over my paycheck. Not friendly at all !!! Just a rat hole of a small branch to deal with.

Lisa Lisa · 15 September 2016
Branch review: Oak Ridge Branch

Lacking in customer service. I was intending to ask a question to the branch manager/assistant vice president. I did not get the help I needed I requested HR deparment number and she answered with a sarcastic question--if I was looking for a job. Come on! I was being cordial and this lady wanted to argue?

The teller was very rude as well, when I tried to ask her a question she interrupted me as if I was not there. As I tried to get her attention it was obvious these employees were not really there to work but to attack with words. Whatever happened to this place? I hope M&T finds good employees; we decided that we will be opening an account at a new bank that opened shop in town. I hope thess employees, whatever they are going through, may find happiness. Our reflection of our work comes from the heart of love.

If I didn't live far away I would apply to become the manager at this place!

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1100 Wehrle Drive, Williamsville, NY 14221
303 South Broadway, Tarrytown, NY 10591
10721 Fairway Lane, Hagerstown, MD 21740
3637 Delaware Avenue, Kenmore, NY 14217
887 Allwood Road, Clifton, NJ 07012

No new branches were opened in the last 12 months...