• Bank Name:Regions Bank
  • Locations:1457 Branches in 15 states
3.6 / 5
  • Rating 3.64/

Regions Bank has an overall customer satisfaction rating of 3.6 out of 5 stars based on 14 votes and 5 reviews & complaints for 1457 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about Regions Bank using the form below.


Paula Pyle · 16 February 2017
★★ Branch review: South Lakewood Ranch Branch

Ordered checks at this branch. Because we had an address change could not do it on line. Never got them. When I spoke to the employees there they said they were shipped, they also said they reordered them. The ship date was almost a month ago, still no checks. Very unhappy, been a Regions customer for a long time with a personal and business account. Going to try a new branch.

Marilyn Holt · 31 December 2016
★★★ Branch review: Pier Park Branch

Is there a Jeffrey Sheehan working for the Pier Park Regions Bank?

Katrina Faulkner · 5 December 2016
★★★★★ Branch review: Head Office Branch

Regions Bank has been an awesome banking experience through the good and bad times as a disabled veteran. Recently, I opened a NOW prepaid account and that's when I began being targeted by the regional office in Birmingham as a current customer. I have had this direct deposit account for at least 6 years. They closed my main account over an address issue deriving from me obtaining a NOW prepaid card. I am so sad that my really happy relationship with Regions has to be negatively viewed this way. Every branch that I have enteracted with over the years has been more than amazing in customer service, training, assistance and help. The local offices that I have dealt with all have been so great. Why the no notice in writing... cold, non-professional, unethical and intentionally harmful action to close my main account in this manner and not closing my other checking accounts too. Vicious, I tell you.... and around the time rent and bills are due. Not nice at all. Not a good policy. People move, become homeless and go through life problems all the time and manage to come back up because of the support of their bank, community and self-determination. Regions has been my ally and partner in life... I really hate to see you guys in a different light over such a petty issue in the scheme of things. Wishing you guys well in building such an awesome bank but this is a kink that should be corrected.... be blessed!

Wood Ralph · 7 November 2016
Branch review: Benton KY Branch

You cannot call the Bank of Benton Regions bank off that number that the same number for all Regions Banks in western Kentucky and may be more. Takes you to a computer and give you a list and numbers to pick from. And the waiter tine is long. I can even pay my bills from there. So if you think this is good your dead wrong. Of may be I don't know how to used it. But it's no good and I moveinv my money from. Than this suck

TQue Harris · 5 October 2016
★★★★★ Branch review: Clark Tower Branch

Best service and friendly staff

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